Human Health Product Quality Manager
Join our Global Human Health Quality team at Novonesis, where we ensure that products meet the highest standards of quality and food safety before reaching customers worldwide. As part of a highly skilled team, you will safeguard product integrity across the value chain and enable business success through strong quality leadership.
About the Role
As the Human Health Product Quality Manager, you will act as the key quality representative in the Human Health Product Management Team (PMT), driving quality decisions and ensuring compliance across the product lifecycle. This cross-functional, strategic role combines technical expertise with stakeholder influence to ensure products consistently meet customer and regulatory expectations.
Responsibilities
- Understand current and future customer and market quality requirements and translate them into actionable priorities
- Lead quality-related discussions and decision-making within the Product Management Team
- Ensure compliance and consistent quality standards across the Human Health value chain
- Act as the “voice of the customer” on quality, ensuring end-to-end alignment
- Drive initiatives to reduce customer complaints and improve product performance
- Define and maintain correct product specifications
- Make final decisions on Finished Goods dispensations
- Support resolution of complex non-conforming products (NCRs) and product-related complaints
- Collaborate with global and local quality teams to improve processes and efficiency
- Ensure cross-industry alignment and continuous improvement
Requirements
- B.Sc. or M.Sc. in a scientific field
- Minimum 5 years of relevant experience in a similar role, preferably within Novonesis or legacy companies
- Experience as a people manager or project manager
- Strong knowledge of Human Health cultures and/or proteins, including development, formulation, manufacturing processes, and product application
- Excellent written and verbal communication skills in English
Skills
- Strong leadership and decision-making in complex and uncertain environments
- Ability to communicate clearly and facilitate problem resolution across stakeholders
- Proven stakeholder management in a matrix organization
- Capability to navigate evolving processes while maintaining business continuity
- Experience working across quality, product development, and commercial functions
- Solution-oriented mindset with strong focus on quality standards
- Ability to identify and implement process improvements
- Curiosity and willingness to learn new scientific concepts, regulatory frameworks, and tools
Benefits
- 401(k) with up to a 9% company contribution
- Minimum of 3 weeks of vacation plus 12 holidays and 2 weeks of Wellness Time
- Health, Dental, Vision & Life insurance
- Healthcare savings account option
- Employee assistance program
- Parental leave
- Tuition reimbursement
- All benefits begin on your first day
Pay
Expected base salary: $125,000 - $145,000, dependent on experience
Schedule
- Hybrid working model
- Standard working hours: 8:00 am – 4:00 pm
- Online meetings with international stakeholders are expected
- Ad hoc national and international travel may be required
- Cross-functional collaboration in a global matrix organization
Location: Franklinton, NC or Milwaukee, WI area