Human Capital - Product Operations Associate

About the role

The D. E. Shaw group seeks a motivated and analytical individual to join its Human Capital Product Management team as a product operations associate. The team is responsible for optimizing technology platforms that enable the firm’s recruiting and employee support processes, providing a collaborative and engaging environment for professional growth. This role offers the opportunity to work across multiple human capital systems, supporting both operational and product initiatives, with a pathway to grow into a product management role.

Responsibilities

• Collaborate with product managers and developers to troubleshoot user issues, coordinate system changes, and provide operational support.
• Administer permissions and manage user access across interconnected human capital systems, applying sound judgment to ensure appropriate configurations.
• Take ownership of small-scale product management projects, including scoping, defining requirements, testing, and rolling out new features with guidance from senior team members.
• Contribute to system configuration work, support larger roadmap initiatives, and engage with stakeholders to understand user needs and recommend solutions.
• Conduct data cleanups and audits to maintain high standards of data quality and support scalable system design.
• Build a foundational view of the proprietary systems and third-party products that make up our human capital systems landscape.

Requirements

• Bachelor’s degree or equivalent.
• Professional experience (including internships) is preferred but not required.
• Demonstrated analytical skills with the ability to think critically about system configurations and troubleshoot user requests.
• Adaptability and learning agility when working with unfamiliar systems and processes.
• Exceptional attention to detail, organizational skills, and the ability to track work to completion.
• Proactive approach, eagerness to drive projects forward independently, and genuine interest in both operational and product management work.

Pay

The expected annual base salary for this position is $75,000 to $90,000.

Benefits

• Variable compensation in the form of a year-end bonus.
• Overtime for all hours worked over 40 per week.
• Medical and prescription drug coverage.
• 401(k) contribution matching.
• Wellness reimbursement.
• Family building benefits.
• Charitable gift match program.