Human Capital Consultant

About the role

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward!

Responsibilities

• Conduct Training Needs Analysis to determine training focus, scope, and objectives
• Evaluate existing training materials and identify gaps relative to user and mission needs
• Develop detailed, high-quality content outlines aligned to curriculum requirements
• Identify opportunities to improve training effectiveness through enhanced content structure or updated learning approaches
• Prepare content inputs, examples, data, workflows, and narrative materials used by instructional designers and training developers
• Develop standards, guidelines, templates, and checklists to support consistency across training deliverables
• Collaborate with internal teams and client stakeholders to validate requirements and ensure training deliverables meet expectations
• Review draft training products for accuracy, clarity, and alignment with project quality parameters and client needs
• Support development across multiple training modalities by providing content inputs and quality review (e.g., ILT, CBT, job aids, reference guides)
• Support UAT by developing test scripts and scenarios based on mission workflows and user requirements
• Coordinate with IT teams to capture findings, support bug resolution, and confirm readiness for deployment
• Work with client teams to understand business problems, define solution approaches, and support delivery activities
• Engage external stakeholders to gather requirements and refine training content inputs
• Work independently on client deliverables with a high degree of quality and accountability

Requirements

• Bachelor's degree or 4 years equivalent work experience
• 4 years of management consulting or strategy consulting experience
• Strong understanding of federal HR principles and processes
• Outstanding written communication skills across reports, memos, briefing papers, talking points, and presentations
• Strong verbal communication skills
• Ability to work independently, meet deadlines, and deliver high-quality products
• Ability to collaborate across large teams and engage effectively with external stakeholders
• Ability to assess training needs, interpret business requirements, and structure content logically
• TS/SCI with polygraph level clearance required

Skills

• Analytical Thinking: Ability to assess training needs, interpret business requirements, and structure content logically
• Content Development Support: Skilled in preparing clear, accurate, well-organized content inputs for training developers
• Communication: Strong written and verbal communication across stakeholder and client interactions
• Collaboration: Works effectively with clients, stakeholders, and cross-functional teams
• Independence & Accountability: Manages tasks, deadlines, and deliverables with minimal oversight
• Training Product Support: Ability to contribute structured content and conduct quality reviews across training product types
• UAT Support: Ability to define test scenarios, prepare scripts, and support findings resolution
• Survey & Feedback Tools: Experience supporting survey development and data interpretation
• Project Coordination: Ability to support timelines, deliverables, documentation, and stakeholder engagement

Pay

The base pay range for this position in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is: $115,200—$214,400 USD.