Human Capital Consultant

About the role

ZS is a management consulting and technology firm dedicated to transforming ideas into impactful solutions for patients, caregivers, and consumers worldwide. As a Human Capital Consultant within the Talent & Learning practice, you will contribute to designing and delivering talent and learning solutions that drive real impact for our clients.

Responsibilities

• Supporting the design of role architectures, job descriptions, and competency frameworks to define clear performance expectations and enable talent decisions across the organization.
• Contributing to structured talent selection processes including competency-based assessments, behavioral event interviews, interview guide development, and simulation-based evaluation tools.
• Aiding in the design and delivery of onboarding journeys that accelerate time to productivity and connect new hires to organizational goals.
• Assisting in the development and deployment of talent assessment and diagnostics solutions, including AI-enabled capability assessment tools, that generate personalized insights and inform targeted development.
• Contributing to the architecture and delivery of learning programs, capability activation journeys, and sustainment mechanisms that drive lasting behavior change.
• Supporting learning analytics workstreams that connect capability activation to business performance outcomes.
• Aiding in the design of coaching programs and leadership development solutions that build accountability and reinforce performance at every level of the organization.
• Conducting research and analysis, developing client-facing deliverables, supporting workshop facilitation, assisting with project management, and contributing to the intellectual capital that advances ZS’s position in the talent and learning market.

Requirements

• Strong written and verbal communication skills with the ability to develop clear, compelling client-facing deliverables.
• Structured thinking and analytical ability with a capacity to synthesize research and data into actionable insights.
• A collaborative working style with comfort engaging directly with clients and cross-functional teams.
• A high curiosity and self-directed learning orientation.
• An attention to detail and strong quality control instincts.
• The ability to manage multiple workstreams simultaneously and prioritize effectively under deadline pressure.
• 3 to 4 years of experience in talent management, learning and development, HR consulting, organizational development, or a related field.
• Prior experience in a consulting environment or client-facing role.
• A background or coursework in organizational psychology, human capital, instructional design, or a related field.
• Familiarity with a range of industries; experience in life sciences or adjacent sectors is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Fluency in English.
• A client-first mentality.
• An intense work ethic.
• A collaborative spirit and problem-solving approach.

Qualifications

• A Bachelor's degree in a relevant field such as organizational psychology, human capital, instructional design, or a related field.
• Experience in a consulting environment or client-facing role.
• Basic coding ability in HTML, CSS, or JavaScript.
• Certifications in talent assessment, instructional design, coaching, or HR (such as SHRM or ATD).

Skills

• Strong written and verbal communication skills.
• Structured thinking and analytical ability.
• A collaborative working style.
• A high curiosity and self-directed learning orientation.
• An attention to detail and strong quality control instincts.
• The ability to manage multiple workstreams simultaneously and prioritize effectively under deadline pressure.
• Experience in a consulting environment or client-facing role.
• A background or coursework in organizational psychology, human capital, instructional design, or a related field.
• Familiarity with a range of industries; experience in life sciences or adjacent sectors is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Fluency in English.
• A client-first mentality.
• An intense work ethic.
• A collaborative spirit and problem-solving approach.

Benefits

At ZS, we offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. This includes:

• Milestone training programs aligned to career progression opportunities.
• Internal mobility paths that empower growth via s-curves, individual contribution, and role expansions.
• Flexible and connected work model combining work from home and on-site presence.
• Opportunities for travel to strengthen client relationships, gain diverse experiences, and enhance professional growth.

Pay

Competitive compensation and benefits package.

Schedule

Hybrid working model with a combination of remote and on-site work.

How you’ll grow

• Cross-functional skills development & custom learning pathways.
• Milestone training programs aligned to career progression opportunities.
• Internal mobility paths that empower growth via s-curves, individual contribution, and role expansions.

Perks & Benefits

• Comprehensive total rewards package.
• Flexible and connected work model combining work from home and on-site presence.
• Opportunities for travel to strengthen client relationships, gain diverse experiences, and enhance professional growth.
• Robust skills-building programs.
• Multiple career progression paths.
• Internal mobility paths that empower growth via s-curves, individual contribution, and role expansions.