Hub Supervisor

Responsibilities

• Supervise city delivery dispatcher(s), hub delivery specialists, and other hub team members, ensuring high accuracy and customer service for all city delivery functions.
• Work with city delivery dispatcher(s) to ensure all product is properly invoiced to spoke stores.
• Investigate and resolve shipping and inventory discrepancies related to the hub in a timely manner.
• Assist with monthly cycle counts and other inventory‑control duties as assigned.
• Ensure hub stockers and related personnel check in and stock orders accurately and promptly.
• Implement shrinkage‑reduction tools and focus to minimize theft and paperwork shortages.
• Oversee all hub delivery routes, maximizing efficiency while minimizing costs and ensuring safe driving practices and compliance with delivery policies.
• Manage hub‑related expenses to maximize profitability for the hub and spoke stores.
• Maintain an organized, clean city‑delivery area divided into bins for each spoke store.
• Schedule hub employees to provide adequate coverage while meeting payroll budget constraints.
• Maintain monthly work schedules for all supervised team members, including city delivery dispatchers and hub delivery specialists.
• Ensure all team members clock in and out according to company policy.
• Monitor delivery specialists’ route schedules, communicating any delays to stores.
• Collaborate with the store manager to cover routes in the absence of regular city‑delivery supervisors or specialists.
• Work with the store manager and hub delivery specialists to keep vehicles well maintained and complete quarterly inspections thoroughly and accurately.
• Enter mileage into the asset‑management system daily.
• Provide performance input on city delivery dispatchers and delivery specialists for evaluations.
• Assist in hiring by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management.
• Ensure timely completion of new‑driver training and ongoing training requirements.
• Verify that all drivers have passed pre‑employment drug tests and have approved motor‑vehicle records (MVR) through Risk Management before employment.
• Maintain approved MVR files for all employees regularly scheduled to drive.

Requirements

• Ability to operate effectively in a fast‑paced environment.
• Strong organizational and planning skills.
• Ability to analyze and solve problems.
• Excellent interpersonal skills.
• Effective communication abilities.
• Quickly match alphanumeric sequences.
• Familiarity with automotive parts (desired).
• Supervisor and/or manager experience.
• Fluency in multiple languages; Spanish highly desired.

Bilingual candidates are encouraged to apply.

Benefits

• Competitive wages and paid time off.
• Stock purchase plan and 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance with optional flexible spending account (FSA).
• Team‑member health and wellbeing programs.
• Tuition and educational assistance programs.
• Opportunities for career growth within O’Reilly Auto Parts.

O’Reilly Auto Parts has a proven track record of growth and stability and promotes a strong “promote‑from‑within” philosophy, encouraging employees to advance their careers alongside the organization.