HUB Operator

About the role

TEGNA Inc. (NYSE: TGNA) is a media company that provides trusted local news and services. The HUB Operator position is based in Charlotte, NC, and is part of a team responsible for the live operation, monitoring, and support of multiple stations 24/7.

Responsibilities

• Maintain and manipulate on-air playlists, execute program/commercial/marketing changes, support live-event and off-air workflows, send logs for reconciliation and troubleshoot channel playout issues
• Responsible for the ingest and quality control of broadcast materials into all automation systems
• Manage commercial integration, including rolling commercial breaks, during taped and live programming
• Monitor and maintain the continuity and availability for multiple channel streams
• Ensure continuity of programming by confirming that every piece of material is accounted for and ready for on-air playout
• Act as first line responders for internal clients
• Vigilantly protect our air by simulating the experience of a viewer and constantly checking for proper audio, video, captioning and picture quality
• With the guidance of Technical Managers and supervisors, work as a team to promptly recover from any on-air discrepancies
• Other duties as assigned

Requirements

• Bachelor’s degree in a related field or equivalent experience
• Basic understanding of television production, broadcast operations, and/or news/sports/entertainment technical production requirements
• Proficient in Excel and the entire Microsoft O365 suite of tools
• Knowledge of and ability to use electronic equipment and computer hardware and software related to television broadcast operations, including video and audio routing equipment, file servers, remote transmitter monitoring equipment and multi-channel automation systems
• Ability to troubleshoot, take immediate action, and resolve broadcast issues
• Strong customer service attributes and skills
• Strong organization and time management skills
• Unwavering composure in high-pressure situations
• Acute attention to detail
• Excellent interpersonal communication skills
• Experience working successfully as part of a team
• Willingness to work onsite at our facility in Charlotte, North Carolina
• Willingness and availability to work flexible hours, including overnight shifts, weekends, holidays in order to meet the needs of a 24x7 operation

Benefits

• Comprehensive benefits including medical, dental, and vision coverage
• Disability and life insurance
• 401(k) matching up to 80% of eligible contributions
• Free virtual doctor’s appointments and therapy sessions through Teladoc and Spring Health
• PTO and nine paid holidays per year

EEO Statement

TEGNA Inc. is an equal opportunity employer. We consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email askhr@tegna.com