Hub Operations Lead

What is an HUB Operations Lead? The Hub Operations Lead is responsible for the day-to-day operations and workflow of all HUB functions to include execution of store Hub order fulfillment, Inventory control and all associated processes. Depending on the size and scope of the HUB operations, some HUB Operations Leads will lead 1 or more team members assigned to HUB operations. These roles are HUB Inventory Specialist and HUB drivers. The individual in this role should have good knowledge of store systems, basic parts knowledge, good interpersonal skills and prior experience leading other team members.

Responsibilities

• Responsible for Hub operations and resolution of Hub orders and processes in a timely manner
• Provide direction, organize and delegate work and ensure execution related to leading HUB related team members (Hub/Loop Drivers and Hub Inventory Specialist)
• Review Hub orders, pulling parts, stage product, finalize paperwork
• Interaction with internal and 3rd party Drivers on paperwork, instructions
• Engage store to facility network to determine part sourcing and logistics solutions, work with ordering store for fulfillment options if unavailable in network
• Work with GM, DM and CSC support for proper inventory mix and levels
• Inventory accuracy and functions as it relates to the parts department and HUB inventory to include: Onhand accuracy of inventory, shrink results, Cycle Counts, Outages, Planograms, Maxi changes, Price Changes, Front & Face, Truck lead
• Manage and comply with all Hub records and all paperwork policies and procedures
• Urgently communicate any risks or concerns regarding order fulfillment or shipments to the appropriate store leader(s)
• Lead stocking activities from replenishment orders, to include scanning in product and ensuring completion within 24 hours
• Additional Inventory activities including Overstocks, Callbacks, Resets
• Safely deliver parts to customers as needed
• Assist with Front Room Inventory Functions
• Assist with cores and defects
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Assist as needed with MOD and other store related actions

Requirements

• Competent at oral and written communications and handle basic math computations
• Prior retail experience, including basic merchandising and inventory management skills
• Able to drive forklift (if certified and applicable), and use a hand truck and pallet jack
• Well mannered, neat in appearance and possess the ability to meet and deal with the public in an unbiased manner
• Previous work records should demonstrate stability and performance results
• Ability to come to work on short notice, and/or work flexible hours including nights and weekends
• Immediately report to General Manager and/or District Manager any violation of company policy or procedure
• High school diploma or general education degree (GED)

Qualifications

• Inventory management in a retail environment or logistics center of operations

Skills

• Operating inventory systems and store equipment, including forklift, pallet jack and/or hand jack
• Operating POS and Parts lookup systems
• Ability to execute and train inventory systems and store equipment
• High attention to detail
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.

• Predominantly walking or standing
• Able to talk and hear and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl
• Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
• Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation.

• Usually working inside; occasionally outside and exposed to various weather conditions while performing tasks such as installing batteries and wiper blades
• Occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration
• Noise level in the work environment is usually moderate

Pay

The good faith estimate for this role is between 23.85 USD and 26.54 USD per hour for a new team member. The rate offered depends on geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and their families. Learn more.