Hub Maintenance Coordinator

About the role

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations.

Reporting to Manager or Shift Manager, represent the station Technical Operations department in a professional manner while interacting and coordinating with other departments in the Station Operations Center, Aircraft Routing, Aircraft Dispatch, and Flight Crews.

Responsibilities

• Receive and coordinate the recovery of maintenance discrepancies initiated by inbound and outbound flight crews and track the recovery of scheduled deferred items.
• Notify and communicate the status of aircraft that are out of service or on a maintenance delay to Maintenance Control and Local Operations.
• Coordinate and track planned maintenance efforts for thru flights.
• Initiate and update TOC (Technical Operations Computer System) and AMIS logs on all aircraft that are out of service, in a planned hold or have significant maintenance activities ongoing.
• Coordinate station supplier requirements that are required to support maintenance activities.
• Identify and communicate maintenance troubleshooting and repair procedures as required.
• Ensure delay reports are entered and compile delay data for tracking and analysis.

Requirements

• High school diploma or equivalent.
• FAA A&P Certificate.
• 5 years in the aircraft maintenance industry.
• Contract and regulatory experience.
• Meets or exceeds operational performance goals including on-time performance, maintenance check span, productivity & safety objectives.
• Meets or exceeds business plan objectives.
• Identifies the need for change and/or improvement and executes the same involving the appropriate people and level of resources as needed.
• Builds and maintains professional and productive work environment for labor groups and management teams.
• Effectively communicates with employees of all levels aligning the team for success.
• Extensive knowledge of aircraft maintenance operations and applicable FAA regulations.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualification.
• Reliable, punctual attendance is an essential function of the position.

Qualifications

• Bachelor's degree or 4 years of relevant work experience.
• Aviation Management, Engineering, or related field.
• 2 years in a leadership role within a large maintenance organization including a unionized labor workforce.
• A proven successful track record.
• Strong cultural awareness to build and maintain professional relationships on a global basis.