Hub Coordinator

About the Role

AutoZone’s Hub and Mega Hub Operations serve as regional and super-regional distribution centers, ensuring rapid, high-volume parts delivery to surrounding stores. As a Hub Coordinator, you'll play a vital role in overseeing hub operations, ensuring efficiency, and driving performance. This position requires strong communication skills, teamwork, and leadership to maintain smooth workflow and uphold high standards.

Responsibilities

• Support and train Hub Specialists, Order Pullers, and Drivers to ensure understanding of company processes and policies.
• Partner with Hub Store Managers, Inventory Managers, and satellite store leaders to optimize scheduling, staffing, and operational efficiency.
• Monitor workflow, review hub scorecards, and ensure a 98% order fill rate is consistently met.
• Coordinate with team members to ensure parts are properly stocked, returns are processed, and all merchandise is in designated areas.
• Analyze hub delivery performance, attendance trends, and vehicle maintenance reports to improve efficiency and drive results.
• Maintain a safe working environment by ensuring PPE standards are followed and hub equipment is functioning properly.
• Use system tools to assist customers in locating parts, finding alternatives, and improving service levels.

Qualifications

• Basic knowledge of automotive parts
• Strong communication and teamwork skills
• Proven leadership abilities with experience in coaching and supporting teams
• Process-oriented mindset with a focus on operational metrics
• Ability to lift, load, and move merchandise
• Flexible schedule, including nights, weekends, and holidays

Skills

Exceptional Communication: Strong people skills and effective communication in both Spanish and English are a plus.