HU Trained General Manager (Must be 21+)

About the Role

As a HU Certified General Manager at a McDonald’s franchise, you will lead the restaurant as a business, develop your team, and create exceptional guest experiences daily. You are responsible for overall restaurant performance, team leadership, and delivering excellence in Quality, Service, Cleanliness, and Value (QSCV).

Responsibilities

• Ensure consistent execution of QSCV (Quality, Service, Cleanliness, and Value) standards.
• Oversee daily operations and long-term business performance while maintaining compliance with all McDonald’s standards and procedures.
• Recruit, hire, train, and develop a high-performing team.
• Coach and develop Crew Trainers, Shift Leaders, and Department Managers to build a strong leadership bench.
• Foster a positive, inclusive, and performance-driven culture.
• Ensure strict adherence to food safety standards and maintain a safe environment for employees and customers.
• Enforce all health, safety, and security procedures.
• Manage profit and loss (P&L) responsibilities, including labor, food costs, and inventory.
• Drive sales growth and profitability while analyzing performance metrics and implementing improvement plans.
• Lead the team in delivering exceptional customer service and resolving customer concerns professionally.
• Oversee scheduling, staffing, labor deployment, and completion of all reporting and documentation.
• Maintain restaurant facilities, equipment, and cleanliness.

Requirements

• Hamburger University (HU) Certified General Manager.
• Valid ServSafe Certification.
• Open availability (including mornings, evenings, weekends, and holidays).

Preferred Qualifications

• Proven experience as a General Manager or senior restaurant leader.
• Strong leadership, communication, and organizational skills.
• Ability to manage a high-volume, fast-paced environment.
• Strong business decision-making abilities.
• Bilingual abilities (English & Spanish) are a plus.

Leadership Expectations

• Lead by example and uphold McDonald’s brand standards.
• Develop future leaders within your restaurant.
• Drive accountability and performance across all levels.
• Create a culture focused on teamwork, respect, and results.

Benefits

• Competitive pay scale based on performance.
• Bonus potential based on restaurant performance.
• Direct deposit.
• 2 weeks paid vacation (or more based on tenure).
• Health insurance coverage.
• Flexible scheduling (based on business needs).
• Free uniforms.
• Free or discounted meals.
• Archways to Opportunity education programs.

This position is for a restaurant owned and operated by an independent McDonald’s franchisee, not McDonald’s USA.