HSS12 (Humble) - Production Specialist - Part time

About the role

Joe V’s Smart Shop is a Division of H‑E‑B, the largest independent food retailer in Texas. Joe V’s operates 9 stores throughout the Greater Houston area, generating annual sales of over $320 million. The company’s mission is to deliver the lowest grocery prices in the world for the smartest shoppers, offering low prices and high wages.

Responsibilities

• Cut, slice, dice, and chop food in the preparation area.
• Package, label, and display products on the sales floor.
• Maintain sanitation in food preparation areas.
• Mix, bake, decorate, and tray/bag product.
• Weigh, wrap, and use mandatory PLU codes to label/price packages.
• Stock and rotate items as needed.
• Collaborate with leadership to order product and wrap.
• Report missing signs or tags to the Department Manager or Shelf Edge team.
• Report all out‑of‑date and damaged product issues to the Department Manager.
• Organize and clean prep areas, freezers, coolers, wareroom, and sales floor.
• Check shipments for out‑of‑date and damaged product to ensure freshness and quality.
• Clean and sanitize department, work areas, sales floor, display cases, and prep areas; properly operate, maintain, and clean equipment.
• Comply with company, store, and department operating procedures and federal/state regulations.
• Provide excellent customer service by answering product and service‑related questions and helping customers.
• Communicate preparation, safe handling, and nutritional aspects of products to customers as needed.
• Answer customers’ questions regarding products and assist them with selections.
• Stock and merchandise products effectively to engage customers.

Requirements

• Experience working in a fast‑paced, high‑volume environment.
• Experience in customer service and/or prior food preparation/service.
• Working knowledge of product rotation, department/store sanitation, and shrink awareness.
• Understanding of basic financial workings of the assigned department and how to drive profitability.
• Strong communication and customer service skills.
• Ability to manage multiple priorities and shift focus between tasks.
• Ability to work a flexible schedule.
• Completion of job‑skills training, compliance‑related training, and Division orientation.

Physical Demands & Working Conditions

• Function in a fast‑paced retail environment performing detailed and precise tasks.
• Work with customers, staying attentive to their needs.
• Safely maneuver around moving mechanical parts.
• Constantly reach at waist and grasp; frequently stand, walk, and use fine motor movements.
• Frequently be exposed to hot (non‑weather) conditions.
• Occasionally reach overhead, shoulder, knee, floor; bend, stoop, squat, crouch, kneel, climb stairs or ladders, pivot, make movements with ulnar deviation, twist, push/pull with arms, and pinch.
• Occasionally be exposed to cold (non‑weather) conditions, wet conditions, and loud noise.
• Demonstrate the ability to lift 55 lb and manage loads in excess of 85 lb.
• Lifting time: Constantly 5.5+ hours per 8‑hour day; Frequently 2.5‑5.5 hours; Occasionally 0‑2.5 hours.
• Partners must not lift beyond their own safe lifting limit; heavy items should be broken down or assistance requested.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.