HSS08 (Aldine Westfield/FM 1960) - Front End Lead - Part time

About the role

Joe V’s Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V’s operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V’s, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V’s proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures.

Responsibilities

Job Summary: As a Joe V's Front End Lead, you'll ensure accurate, efficient day-to-day operations and a constant workflow on the Front End, ensure compliance with policies and procedures, resolve issues as they arise, work across departments and functions as needed, and foster great customer service.

• Store Lead Operations: Applies experience and knowledge to support the Store and Department in Manager's absence; Leads a team in efficient day-to-day operations and a constant workflow; Delegates / directs work; assists with setting department-related expectations (e.g., ORT, wrap, safety, sanitation, 5s); motivates Partners; may coach and/or provide feedback; may help with department work schedules; Ensures compliance with company, Store, and department policies and procedures; Assists in all technical areas such as scanning, as needed; Handles Customer, Partner, and sanitation issues according to guidelines; escalating to management as needed; Troubleshoots / reports equipment issues; Ensures adequate levels of product and supplies for day-to-day operations (e.g., cash handling / Business Center forms, supplies); Performs Department and cross-functional duties as needed
• Compliance / Food Safety / Sanitation: Ensures compliance with federal and state regulations and Store and department standard operating procedures; Cleans / sanitizes department and work areas, sales floor, display cases, prep areas, and equipment; Complies with all requirements, guidelines, and procedures (e.g., MSB, other governing policies); Complies with company security and confidentiality guidelines; Performs overrides at registers and Business Center following guidelines and policies; Ensures Cash Control and Business Partners follow SOPs, training, and regulations; Ensures Money Service Business (MSB) compliance