HRO Change Management Analyst
About the Role
This integrated role partners with the High Reliability Organization (HRO) Senior Consultant and multidisciplinary teams across The Ohio State University Wexner Medical Center, including the James Cancer Hospital. The analyst facilitates sustained deployment of HRO principles and practices throughout the OSUWMC continuum of care (acute to ambulatory) in alignment with the Exceptional Care Initiative of Impact 2035. The focus is on establishing, executing, and sustaining high‑reliability systems such as the Zero Harm Champion program, Every Person, Every Time (EPET) skill adoption, and High Reliability Rounding. The position leverages clinical practice expertise and project‑management skills to advance organizational performance and patient safety through evidence‑based design, systems thinking, and human‑centered approaches.
Responsibilities
- Develop and deploy infrastructure to support EPET skill adoption across the continuum of care.
- Oversee the Zero Harm Champion program.
- Direct and coordinate mechanisms to identify, prioritize, and monitor ongoing improvement opportunities.
- Collect, analyze, and report meaningful HRO metrics.
- Validate sustained HRO efforts and provide training and education as needed.
Minimum Qualifications
- Bachelor’s degree in a health‑related specialty or an equivalent combination of education and experience.
- At least 2 years of relevant experience.
Preferred Qualifications
- 2–4 years of relevant experience.
Benefits
- Retirement plan options with generous employer contributions.
- Affordable health‑insurance options, including dental, vision, and prescription coverage that begin on day one.
- Paid vacation and sick leave, short‑ and long‑term disability, and paid parental leave.
- Eligibility for the Public Service Loan Forgiveness program.
- Additional benefits and perks.