HRIS Business Systems Manager, Senior

Led by the City of Durham

About the role

The Senior Business Systems Manager, HRIS leads the City of Durham's HR technology function, supporting all HR divisions with core HCM, ATS/talent acquisition, performance management, compensation, benefits, and HR service desk/ticketing systems.

Responsibilities

• Provide leadership and oversight for HR technology operations and strategy.
• Serve as the department’s primary technology resource, partnering with all HR divisions.
• Manage and maintain all HR technology systems, including database maintenance, data extraction, analysis, and quality assurance.
• Oversee system implementations, upgrades, troubleshooting, and data transfers.
• Define business requirements, recommend configurations, and ensure data accuracy through audits and governance protocols.
• Prepare and oversee reports and documentation for policies and operations.
• Develop functional specifications for complex reports and build analytics capabilities.
• Proactively identify training needs and advocate for skill development within the HRIS team and across HR system end-users.
• Recommend process improvements, innovative solutions, and policy changes.
• Evaluate and optimize workflows across HR divisions.
• Prepare and manage budgets; monitor expenditures; research and evaluate products and vendors; negotiate pricing and approve purchases.
• Collaborate with City leadership, departments, and external agencies.
• Represent the City on policy and regulatory matters.

Requirements

• Bachelor’s degree in computer science, information technology, or directly related field OR equivalent experience.
• Six years of related professional information technology experience.
• Two years of supervisory experience.

Qualifications

• Experience with Oracle Fusion Cloud HCM strongly preferred, particularly in implementation, post-implementation optimization, and end-user training.
• Human Resources certification preferred in area of assignment (i.e. CEBS, IPMA-CP or CS, certification in national development organization, mediator certification, or SHRM).
• Extensive experience in local government.

Skills

• Strong technical expertise.
• Ability to consult across HR functions.
• Translate business needs into technology solutions.
• Build a team culture rooted in continuous learning and proactive problem-solving.

Benefits

• Full-Time Employees: 12-13 paid holidays per year, 13 standard work days of vacation per year, 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement.
• Medical, dental, vision, and supplemental life insurance plans.
• State and City retirement plans.
• Short and long term disability plans.
• Paid temporary disability leave for specified conditions.
• City contribution of 13.6% into the N.C. State Retirement System.
• Paid funeral leave.
• Employee Assistance Program - personal and family counseling.
• Paid life insurance equal to annual salary.
• 48 hours for volunteer work each year.
• 4 hours parental leave each year.
• Workman's Compensation Insurance.
• 457 Deferred Compensation Plans.

Pay

Hiring Range: $91,308.00 – $146,109.00

Schedule

Work Days/Hours: 8:00 am - 5:00 pm