HRIS Business Analyst 1

Bridging the gap between business stakeholders and technology solutions, ensuring project outcomes align with business needs and objectives in the Human Resources department.

Responsibilities

• Collaborate with project sponsors, stakeholders, and end-users to elicit, understand, and document business requirements, processes, and workflows.
• Conduct meetings, workshops, and research to gather comprehensive information.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, break down high-level information into details, and distinguish user requests from underlying true needs.
• Create and maintain clear, concise, and comprehensive documentation, including business requirements documents, functional specifications, use cases, user stories, process flow diagrams, and report mock-ups.
• Ensure all documentation is kept up-to-date and version controlled.
• Serve as a liaison among business units, technology teams, and support teams.
• Effectively communicate insights and plans to cross-functional team members and management.
• Manage stakeholder expectations and facilitate communication to ensure alignment.
• Analyze existing business processes to identify inefficiencies and areas for improvement, often recommending how SuccessFactors, ServiceNow, or UKG can optimize these processes.
• Recommend solutions to improve business processes and system functionalities.
• Work closely with the HR Project Manager in defining project scope, goals, and deliverables for projects.
• Assist in the development of test plans and participate in UAT (User Acceptance Testing) to ensure solutions meet business requirements.
• Provide support during project implementation and post-implementation phases.
• Analyze data to support business decisions and project directions.
• Translate data into actionable insights for stakeholders.

Requirements

• 1-3 years of experience as a Business Analyst or in a project-based environment.
• Experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
• Experience working with project management software such as JIRA.
• Experience working on projects involving cloud solutions; familiarity with SuccessFactors, ServiceNow, or UKG is highly desirable.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Exceptional interpersonal and stakeholder management skills.
• Ability to work independently and as part of a team in a fast-paced, collaborative environment.
• Highly organized with strong attention to detail and ability to manage multiple priorities.
• Adaptability and flexibility in a dynamic consulting environment.