HRIS Analyst - UKG

Responsibilities

• Serve as the primary administrator for the UKG HRIS, managing system functionality, user access, and ongoing system maintenance.
• Configure and maintain system workflows, business rules, security roles, and organizational structures within UKG.
• Troubleshoot HRIS issues and provide end-user support and guidance to employees and managers.
• Monitor the Total Rewards inbox for UKG-related system requests or troubleshooting needs.
• Develop, maintain, and distribute HRIS reports, dashboards, and analytics to support HR and business leadership.
• Partner with HR, Payroll, and IT to optimize system processes and improve operational workflows.
• Lead system upgrades, patches, testing, and implementation of new UKG features or modules.
• Strong technical and back-end expertise within UKG, with the ability to support and enhance system functionality.
• Maintain electronic employee records to ensure legal and regulatory compliance.
• Generate and distribute reports related to staffing changes, payroll updates, and workforce metrics.
• Identify opportunities for process improvements and system enhancements within UKG and other HR technologies.
• Build and optimize UKG analytics, reports, and dashboards for HR and key stakeholders.
• Design, develop, and implement new features and enhancements within the UKG platform.
• Maintain a deep understanding of UKG system architecture and back-end processes resulting in ongoing system integrity.
• Review and interpret UKG release updates, with the ability to recommend and implement new features and functionality.
• Utilize a strong analytical mindset to translate business needs into technical solutions.
• Able to work independently and take ownership of system performance and continuous improvement.
• Utilize problem-solving skills with a proactive approach to identifying and resolving system gaps.
• Utilize strong communication skills with the ability to partner effectively with HRIS and business stakeholders.

Requirements

• Bachelor’s degree or 2+ years of HRIS administration or HR systems experience, preferably with UKG.
• Experience supporting HRIS configurations, reporting, and system troubleshooting.
• Strong attention to detail with the ability to manage sensitive and confidential information.
• Experience developing HR reports, dashboards, and workforce analytics.
• Ability to collaborate cross-functionally and provide high-quality user support.
• Advanced proficiency in Microsoft Excel and comfort working with HR data.
• Experience with ClickUp is a plus.
• Proven experience troubleshooting system issues and performing data cleanup to ensure accuracy and integrity.
• Hands-on experience building and optimizing UKG analytics, reports, and dashboards.
• Strong analytical mindset with the ability to translate business needs into technical solutions.
• Able to work independently and to collaborate with internal teams.
• Able to take ownership of system performance and continuous improvement.