HR Technology and Automation Specialist
Community Financial System, Inc. · Syracuse, NY · 1 mo ago
Information Technology$140k/yrFull-time
Responsibilities
- Serve as the primary steward of HR data by overseeing and maintaining the HRIS database, ensuring data integrity, accuracy, scalability, and integration across all HR system modules.
- Lead the use of AI-enabled tools, analytics, and automation to proactively improve data quality, reduce manual effort, and drive operational and strategic insights.
- Design, implement, and optimize data-driven and AI-assisted HR workflows, including automation, guided processes, and self-service experiences.
- Provide advanced technical support, configuration, and enablement for HR systems, including training HR teams on data literacy, analytics usage, and AI-supported functionality.
- Partner with HR, IT, and business leaders to identify, evaluate, and implement AI, analytics, and automation use cases that improve workforce decision-making and outcomes.
- Support HRIS reporting and analytics strategy through development of dashboards, trend analysis, predictive insights, and executive-ready data views.
- Translate business and HR questions into structured data requirements and analytics solutions that support evidence-based decisions.
- Help ensure strong data governance, security, privacy, and regulatory compliance across HR systems, including responsible and ethical use of AI technologies.
- Troubleshoot complex HRIS and data issues, including those related to integrations, automation logic, reporting accuracy, and AI-enabled processes.
- Support system upgrades, integrations, data migrations, and M&A activities with a strong focus on data standardization, validation, and automation.
- Act as a subject matter expert for HR data, analytics, and AI capabilities, responding to inquiries and advising stakeholders on best practices.
- Continuously evaluate emerging HR technology, analytics, and AI capabilities (e.g., roadmap features) and translate them into practical, compliant solutions.
- Maintain strong working knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.
Qualifications
- Strong experience managing, analyzing, and governing HR data within an HRIS or enterprise system.
- Advanced analytical skills with the ability to translate HR and business questions into data-driven insights.
- Experience developing dashboards, reports, trend analysis, and executive-ready analyt