HR Technology Analyst
Lincoln Property Company · Charlotte, NC · 1 mo ago
On-siteInformation TechnologyFull-time
We need to output only HTML fragment with headings .
- Qualifications: includes education and experience bullet list? Actually there is a "Qualifications" heading in posting. It includes bullet list: Bachelor's degree ...; 1-3 years ...; Experience with Dayforce ...; Strong analytical ...; Proficiency with Microsoft Excel ...; High attention to detail ...; Strong written and verbal communication ...; Ability to manage multiple inquiries ... . Those are qualifications/requirements. Could be split into Requirements and Qualifications and Skills. But we need to follow headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to decide what content goes where.
The posting has "Qualifications" section with bullet list. Also there is "Physical Requirements" but that's not needed maybe. There's also "Why Lincoln?" and "About Lincoln Property Company" and "Benefits". Also there is a "Benefits:" section later with list.
We need to extract Benefits: they list medical, dental, vision, company-paid life insurance, LTD, AD&D, 401(k), FTO/vacation, paid sick leave, employee assistance, company-paid holidays, additional voluntary benefits. That's specific.
Pay: The posting includes a "Compensation-" section: "Lincoln Property Company is committed to pay transparency... The salary or hourly pay range for this position has been established based on market data... Actual compensation may vary within the posted range..." However they do not give actual numbers. It says "The salary or hourly pay range for this position has been established..." but no actual range given. It's vague. According to rules: do NOT create Pay section unless posting actually states them. It mentions that a range has been established but does not give numbers. That's not specific content; it's placeholder. So we should not include Pay section.
Schedule: No mention of schedule (full-time, part-time, hours). Not present. So omit.
Skills: Could extract from qualifications bullet list: strong analytical and troubleshooting skills, proficiency with Microsoft Excel, high attention to detail, strong written and verbal communication, ability to manage multiple inquiries. Could be placed under Skills.
Requirements: Could be education and experience: Bachelor's degree preferred; 1-3 years experience; Experience with Dayforce strongly preferred. Those are requirements.
Qualifications: maybe the same? But we need to avoid duplication. Perhaps we treat "Requirements" as education/experience, "Qualifications" as skills/competencies, and "Skills" as technical skills? But we have limited distinct categories. Let's think.
The posting has a "Qualifications" heading with bullet list that includes education, experience, Dayforce experience, analytical skills, Excel proficiency, attention to detail, communication skills, ability to manage multiple inquiries. That's a mix.
We could map:
- Requirements: Education and experience (Bachelor's degree ...; 1-3 years ...; Experience with Dayforce ...). Those are hard requirements.
- Qualifications: Maybe the soft skills and competencies (Strong analytical and troubleshooting skills; Proficiency with Microsoft Excel; High attention to detail; Strong written and verbal communication; Ability to manage multiple inquiries). Those are qualifications.
- Skills: Could be technical skills like Dayforce, Excel, etc. But we already used Dayforce in Requirements. Could put technical skills under Skills: Dayforce, Excel, HRIS, etc. However we might be duplicating.
Better approach: Use the headings as they appear in the posting: There's a "Qualifications" heading. There's also "Physical Requirements". There's no separate "Requirements" or "Skills" headings. But the instruction says to use those headings if we have content. We can create sections only if we have real specific content. We can decide to put education/experience under "Requirements", skills under "Skills", and maybe leave "Qualifications" empty? But we must not emit a heading followed by filler/placeholder text. So if we put a heading, we must have substantive content under it.
Thus we need to allocate content to each heading such that each heading has substantive content.
We have:
- About the role: intro paragraph.
- Responsibilities: list of duties.
- Requirements: education/experience/Dayforce experience.
- Qualifications: analytical, Excel, attention to detail, communication, managing multiple inquiries.
- Skills: maybe technical skills like Dayforce, HRIS, Excel, reporting, etc. But we already used Dayforce in Requirements; Excel in Qualifications. Could still list technical skills like HRIS reporting, data extracts, dashboards, process documentation, user access/security, workflow configuration. Those are more like duties. Hmm.
Alternatively, we could combine Qualifications and Skills into one section, but we need to follow headings. Perhaps we can put all the bullet list under "Qualifications" and omit "Skills" and "Requirements". But then we would lose education/experience specifics. However we could put education/experience under "About the role"? No, that would be mixing.
Better: Use "Requirements" for education/experience, "Qualifications" for the bullet list of skills/competencies, and "Skills" for technical proficiencies like Dayforce, Excel, HRIS reporting, etc. But we need to ensure each has content.
Let's extract:
Education/Experience:
- Bachelor's degree in Human Resources, Business Administration, Information Systems, or related field preferred; equivalent experience considered.
- 1-3 years of experience in HRIS, HR operations, help desk/support, or a related HR technology role.
- Experience with Dayforce or a comparable HRIS strongly preferred.
That's three bullet points.
Qualifications (soft skills/competencies):
- Strong analytical and troubleshooting skills, with the ability to identify root causes of system and data issues.
- Proficiency with Microsoft Excel (formulas, pivot tables); comfort working with large data sets.
- High attention to detail and commitment to confidential handling of employee data.
- Strong written and verbal communication skills, with the ability to explain technical issues to non-technical end users.
- Ability to manage multiple inquiries and deadlines, particularly during Dayforce release and testing cycles.
That's five bullet points.
Skills (technical/procedural):
- Troubleshoot day-to-day system errors, software bugs, and workflow issues within Dayforce.
- Audit and test new Dayforce updates and releases prior to production push, documenting results and flagging issues for resolution.
- Maintain data accuracy across Dayforce through regular audits and by reviewing new form submissions for completeness and correctness.
- Process new site adds in Dayforce when new management contracts are signed.
- Prepare recurring and ad hoc HRIS reports, data extracts, and dashboards to support HR, Payroll, and business stakeholders.
- Maintain process documentation, job aids, and user guides for common Dayforce transactions and self-service functions.
- Support user access, security role, and workflow configuration tasks under the direction of the Manager, HR Technology.
- Partner with the Manager, HR Technology to identify recurring issues and recommend process improvements.
But many of these overlap with Responsibilities. Actually Responsibilities list includes similar items. We need to avoid duplication. The Responsibilities section already covers duties. So Skills could be more about technical proficiencies: Dayforce, HRIS, Excel, reporting, data analysis, etc. But we already have Excel in Qualifications. Could still include Dayforce, HRIS, reporting, etc. However we risk duplication.
Maybe better: Use "Skills" for technical proficiencies like Dayforce, HRIS, Excel, reporting, data extracts, dashboards, process documentation, user access/security, workflow configuration. And keep Responsibilities as the duty actions.
But the Responsibilities list already includes many of those actions. If we also list them under Skills, we'd duplicate content. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is not prohibited but could be considered redundant. It didn't forbid duplication, but we should aim to avoid unnecessary repetition. However we need to ensure we don't miss any info. If we put some items under Skills and some under Responsibilities, we need to ensure we cover all.
Let's list all substantive info from posting:
Intro paragraph (About the role).
Essential Duties and Responsibilities (list of 9 items). Let's enumerate:
1. Serve as the first point of contact for HR Technology help desk inquiries, triaging requests and escalating complex issues to the Manager, HR Technology.
2. Troubleshoot day-to-day system errors, software bugs, and workflow issues within Dayforce, working toward timely resolution.
3. Audit and test new Dayforce updates and releases prior to production push, documenting results and flagging issues for resolution.
4. Maintain data accuracy across Dayforce through regular audits and by reviewing new form submissions for completeness and correctness.
5. Process new site adds in Dayforce when new management contracts are signed, ensuring timely and accurate system setup.
6. Prepare recurring and ad hoc HRIS reports, data extracts, and dashboards to support HR, Payroll, and business stakeholders.
7. Maintain process documentation, job aids, and user guides for common Dayforce transactions and self-service functions.
8. Support user access, security role, and workflow configuration tasks under the direction of the Manager, HR Technology.
9. Partner with the Manager, HR Technology to identify recurring issues and recommend process improvements.
10. Perform other duties and responsibilities as assigned.
That's 10 items (including "Perform other duties").
Qualifications bullet list (under Qualifications heading):
- Bachelor's degree in Human Resources, Business Administration, Information Systems, or related field preferred; equivalent experience considered.
- 1-3 years of experience in HRIS, HR operations, help desk/support, or a related HR technology role.
- Experience with Dayforce or a comparable HRIS strongly preferred.
- Strong analytical and troubleshooting skills, with the ability to identify root causes of system and data issues.
- Proficiency with Microsoft Excel (formulas, pivot tables); comfort working with large data sets.
- High attention to detail and commitment to confidential handling of employee data.
- Strong written and verbal communication skills, with the ability to explain technical issues to non-technical end users.
- Ability to manage multiple inquiries and deadlines, particularly during Dayforce release and testing cycles.
That's 8 bullet points.
Physical Requirements: not needed.
Why Lincoln? and About Lincoln Company: descriptive paragraphs about company; could be considered "About the company" but not a required heading. We could include under "About the role"? No, that's about the role. Could create a separate section like "About the Company" but not in allowed headings. The allowed headings are limited; we could omit this info? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we must include that info somewhere. But we only allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put company description under "About the role"? That seems inaccurate. However maybe we can treat "About the role" as also including company overview? The instruction: "Use