HR Technology AI Architect

Job Description

The HR Technology AI Architect is a strategic leader responsible for driving transformative change across our HR function through AI-powered and emerging technology solutions. This role shapes and delivers our AI & Innovation solutioning agenda, oversees Transformation & Process Excellence programs, and continuously improves HR processes and systems to enable a future-ready workforce.

With a focus on experimentation, scaling, and governance, this leader ensures our people, processes, and technology deliver an exceptional employee experience.

Qualifications

• 10+ years of progressive experience working with Workday, including HRIS support and optimization.
• Proven success managing large-scale transformation, change, and technology implementation initiatives.
• Strong knowledge of HR principles, processes, and emerging HR technologies.
• Familiarity with AI/ML, automation, natural language processing (NLP), and chatbots in an HR context — including the ability to design, & configure AI agents or virtual assistants.
• Skilled in design thinking, solution architecture, and agile delivery.
• Exceptional communication, facilitation, and stakeholder management skills.
• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Exposure to AI Agent or Intelligent Automation tools that combine RPA with NLP or decision engines to enable more dynamic, conversational workflows
• Workday implementation experience; modules such as Absence Management, Advanced Compensation, Benefits, Payroll, and Time Tracking preferred.
• Exposure to AI ethics, responsible AI practices and data privacy frameworks.

Additional Information

Please note: This is a hybrid role that will be based in San Mateo, CA and requires an in-office presence three days per week (Tuesday - Thursday).

This role is based in the San Francisco Bay Area, and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future.

This role is also eligible for a target bonus.

Compensation Package

• $183,500 - $240,870 USD Base Salary
• Bonus/equity may be available.
• Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
• Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
• Freshworks also offers adoption and parental leave benefits.