HR Technician II

About the role

Join our Human Resources team as an HR Technician II and make a meaningful impact across our organization! In this role, you'll help keep our HR operations running smoothly by maintaining accurate employee records, coordinating onboarding and offboarding, and supporting a variety of HR programs and services.

Responsibilities

• Support all phases of the employee lifecycle by processing HR transactions, coordinating onboarding and offboarding activities, and ensuring timely completion of pre-employment and onboarding tasks.
• Maintain accurate employee information in the HRIS (Human Resources Information System) and related systems, ensuring data integrity, compliance, and accurate personnel records.
• Aid employees with benefit-related questions by providing information on available programs, enrollment processes, qualifying life events, and available resources, while ensuring timely follow-up and exceptional customer service.
• Exercise sound judgment, tact, and discretion when handling confidential employee information while serving as a trusted resource on HR processes, policies, procedures, and employment-related inquiries.
• Prepare HR reports, support audits, maintain desk manuals and standard operating procedures, and assist with departmental projects and continuous process improvements.
• Perform other related duties as assigned.

Requirements

• Equivalent to a high school diploma or GED.
• Three years of full-time experience in human resources.

Preferred Qualifications

• Experience with NeoGov and/or PeopleSoft HR.
• Experience working in a government setting.
• Experience supporting a variety of human resources functions in a fast-paced, high-volume environment while managing multiple priorities and deadlines.
• Strong organizational skills with exceptional attention to detail and commitment to accuracy.

Benefits

As an HR Technician II, you will receive a salary within the posted hiring range based on your years of experience and education. The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

Pay

The salary range for this position is $23.74 - $28.50 hourly.

Schedule

This position is subject to budget required furloughs to be implemented in the 2026 calendar year. Work Schedule: In office, Monday - Friday, 8 am - 5 pm.

Additional Information

Please contact Shereen Ross at Shereen.Ross@coloradosprings.gov for any questions about this position. Equal Opportunity Employer.

Qualifications

• What is the highest level of education you have completed?
• How many years of relevant experience do you possess?
• Please explain your experience in detail, including your role and where you gained the experience.
• Do you have experience with any of the following? Check all that apply:
• Experience with NeoGov or another Applicant Tracking System
• Experience with PeopleSoft Human Capital Management (HCM)
• Experience working in a government setting
• Experience supporting a variety of HR functions in a fast-paced, high-volume environment while managing multiple priorities and deadlines
• Which of the following statements best describes your proficiency using the Microsoft Office suite, specifically Outlook, Excel, and Word?

Career Goals

What motivated you to apply to this position, and how does it align with your career goals?

Contact Information

To apply, visit the City of Colorado Springs Careers page and click on the Apply button to complete an online application for any position of interest. For more information, contact Shereen Ross at Shereen.Ross@coloradosprings.gov.