HR Support Specialist

About the role

Grove Collaborative is a sustainability-focused consumer products company creating household and personal care essentials that are effective, beautifully designed, and healthier for people and the planet. We are a certified B Corp, plastic-neutral, and on a mission to transform the CPG industry for good. This role reports to the Manager, PX Operations and is a full-time, onsite position at the Reno, NV fulfillment center.

Responsibilities

• Staffing Support — Post openings, schedule interviews, and coordinate logistics for hiring pick/pack associates and machine operators, keeping the pipeline moving for the team that owns final decisions.
• Onboarding Coordination — Run new hire onboarding and orientation logistics, from paperwork to first-day walkthroughs, so every new Grover starts organized and welcomed.
• Offboarding Support — Handle the administrative steps of offboarding, including paperwork, system updates, and checklist follow-through.
• Employee Relations Assistance — Serve as a first point of contact for employee questions, document details accurately, and escalate employee relations issues to the Manager or Generalist rather than handling them independently.
• HR Program Administration — Support the day-to-day administration of compensation, benefits, and leave programs by processing paperwork, updating records, and following established procedures.
• Compliance Tracking — Track and document required training completion, including safety training, anti-harassment training, and PIT certifications, and maintain accurate leave, workers' compensation, and OSHA records.
• Engagement Support — Help Team Member committees plan and execute engagement activities, handling logistics and coordination.
• Payroll & Benefits Support — Assist with bi-weekly payroll data entry and timekeeping accuracy for hourly and salaried employees, and support open enrollment logistics, including distributing and collecting materials.
• Systems & Tools — Learn ADP and other HR systems well enough to handle routine data entry, reporting, and record-keeping, and bring a willingness to pick up AI-enabled tools as they become part of the team's workflow.

Requirements

• 2-4 years of Human Resources or administrative experience in a fast-paced environment.
• Comfortable following established processes with accuracy and consistency, and knowing when to ask questions instead of guessing.
• Willing to learn new systems quickly.
• Familiarity with Greenhouse or ADP is a plus, but a real willingness to learn them is required.
• Curious about AI, even if you're not yet fluent. You don't need the answers on day one, you need the appetite to find them.
• Reliable and detail-oriented, with the humility to flag a mistake early rather than let it compound.
• The kind of person associates feel comfortable approaching with a question.
• Strong communication skills and the flexibility to adapt as the warehouse's day-to-day needs shift.
• Even Better if You Have:
  • Coursework or early certification progress toward SHRM-CP or similar.
  • Experience supporting a warehouse, fulfillment, or distribution center environment specifically.
  • Exposure to AI or automation tools used in HR operations.
  • Experience in a role where accuracy and follow-through mattered as much as speed.

Benefits

• Competitive benefits - medical, vision, dental
• Equity - shared success is core to our mission
• Flexible Paid Time Off - we care most about results