HR Program Manager
Job Summary
The HR Program Manager will play a critical role in advancing programs, projects, BMC (Boston Medical Center) System partnerships, and initiatives at the WellSense Health Plan. Works closely with the VP of Human Resources to oversee a broad portfolio of cross-functional programs initiatives across the entire HR organization to ensure the plan achieves measurable and sustainable outcomes.
Key Functions/Responsibilities
Program and Project Management: Design, implement, and lead various HR programs and projects that support the organization’s strategic objectives at WellSense and BMC.
Lead HR process optimization and develop/document guidelines to streamline efficiencies and maintain consistency, where applicable.
Develop clear detailed action plans and monitor progress. Recommend real-time changes and enhancements that drive toward outputs that meet or exceed expected outcomes.
Collaboration and Coordination: Work closely with internal WellSense and BMC HR and Compliance cross-functional teams to identify program requirements and develop effective solutions for adherence. Collaborate closely with HR leadership, business partners, and cross-functional leaders to identify pain points, gather requirements, and develop solutions that align with BMC’s and the organization’s objectives.
Ensure that all employee information in HRIS is submitted timely and accurately. Closely partner with Compliance team to ensure that all HR components of WellSense’s Medicaid and Medicare contracts are managed and adhered to.
Monitoring, Evaluation and compliance: Manage/track key deliverables to include process maps and gap analysis, best practice recommendations, draft policy updates, redesign, and automated processes. Establish metrics and datasets to monitor and evaluate the effectiveness of all HR programs and projects. Develop evaluation mechanisms to ensure programs are effective and meet the needs of the leaders and employees. Ensure all HR programs comply with applicable laws, regulations, and company policies.
Qualifications
Education Required: Bachelor’s Degree in a related field or an equivalent combination of education and experience required.
Experience Required: Minimum of (5) five years of business experience operating in program management capacity. Preferably in a related field of Human Resources. Experience Preferred/Desirable: Change management experience. Experience in the health care or managed care industry preferred.
Licensure, Certification Or Conditions Of Employment: SHRM-CP preferred. Successful completion of pre-employment background check.
Compensation
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensure as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, WellSense offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
About WellSense
WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members.