HR & Payroll Specialist

About the role: At Printful, we strive for quality in all we do, and our People Operations plays an important part in achieving that goal. That’s why we’re looking for a detail-oriented HR & Payroll Specialist to join us. In this position, you’ll handle the day-to-day work that keeps payroll, benefits, HR systems, and compliance accurate and on time, and you'll be the first point of contact for employees with questions. You’ll work closely with our People Operations Team and Talent Partners, and your work will directly shape employees' experience. Your daily tasks will include: Be the first point of contact for employee questions about payroll, benefits, leave, HR systems and policiesManage the People Operations inbox and follow up quickly and clearlyEscalate complex issues as they ariseProcess payroll changes, including new hires, terminations, pay changes, deductions and adjustmentsValidate timekeeping records and approvals, and help resolve timecard issuesPrepare miscellaneous payroll items and assist with payroll preview audits and reconciliationsProcess garnishments and payroll deductionsSupport year-end payroll activities, including W-2 validationProcess benefit enrollments, changes and terminations, including COBRA notificationsAudit enrollments and eligibility between our HR systems and carrier sites, and resolve discrepancies with carriersReconcile monthly benefit invoices against enrollment filesSupport annual open enrollment, including communications, elections and auditsSupport 401(k) enrollments, contribution reconciliation and audit preparationKeep employee records and HR system data accurate and up to dateProcess employee status changes and monitor workflow approvalsRun recurring reports and data audits, and correct inconsistenciesTroubleshoot basic system issues and support user setup and deactivationMaintain I-9 records, track reverifications and manage E-VerifyTrack policy acknowledgements, required training and expiring documentsConduct personnel file and I-9 audits, and help prepare for internal and external auditsKeep sensitive information secure and confidential In this role, we'll expect you to: Employee SupportPayroll SupportBenefits and Leave SupportHR Systems and DataCompliance Your qualifications: Bachelor’s degree in Human Resources, Business Administration or a related field3–5 years of experience in HR operations, payroll or benefits administrationHands-on experience with HR and payroll systemsStrong Excel skills, including working with large data sets, audits and reconciliationsExcellent attention to detail and accuracy, even with a high volume of workAbility to handle confidential information with discretionClear, friendly communication and a customer-service mindsetStrong organization and time management across multiple deadlinesMulti-state payroll or benefits experience preferred What we offer: Competitive pay and benefits: health, dental, vision, and life insurance401k with company matchFree coffee and snacksPersonal and professional development opportunitiesA fun and engaging position in a fast-paced environmentA global, inclusive team that’s as supportive as it is ambitious and serious about getting things doneAn opportunity to work in a modern fulfillment facilityExciting team-building events and parties you’ll never forget! Printful is an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, and home & living items for online businesses. Since its founding in 2013, Printful has scaled to a vast team of experts across fulfillment centers worldwide and has become the first company with Latvian roots to reach unicorn status (valued at over $1B). Working at Printful is exciting and challenging. We try to improve our skills and learn something new every day. We value integrity, initiative, and respectful, transparent relationships that allow us to grow as individuals, teams, and a company. We stand for an inclusive, accepting, and welcoming space for everyone, striving to foster an environment of diversity and a sense of belonging. Build your career with friendly and passionate people who never forget to have fun along the way. Printful is growing. Come grow with us! If you think you’d excel in this role, send us your resume! Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at FYUL. We’re always looking for creative and driven minds to join our ever-growing team! AAP/EEO Statement Printful provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Printful complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Printful expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Printful’s employees to perform their job duties may result in discipline up to and including discharge.