HR Operations Program Manager

About the role

Whether you’re a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.

Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity, and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest employee-owned electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success.

The HR Operations Manager oversees the successful execution of HR processes and technologies to drive an efficient and optimal employee experience. Your responsibilities include reviewing and approving budgets, implementing new company policies, and maintaining internal HR systems and records. Well-developed communication skills that excel in de-escalating difficult or emotional situations with fairness, professionalism, and sensitivity. This skill set requires understanding employees' perspectives while confidently adhering to policies, rules, regulations, and precedents.

Responsibilities

• Develop and implement HR policies and procedures that align with the organization's goals and objectives.
• Manage the HR Generalist and HR Operations team, including performance reviews, pay decisions, recruitment, discipline, termination, and other personnel actions.
• Set team goals and deliverables, assess team performance against those goals, and evaluate individual readiness for career progression based on business needs.
• Manage employee relations and provide guidance and support to managers and employees on HR-related issues.
• Build and maintain the company handbook.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Oversee the HRIS system and ensure data accuracy and integrity.
• Monitor and analyze HR metrics, providing regular reports to senior management on HR operations and trends.
• Work with the VP of People and other COE leaders to develop HR projects and initiatives as assigned.
• Ensure that HR processes are completed within designated timeframes, such as processing new hire paperwork, conducting performance evaluations, and delivering benefits enrollment materials.
• Ensure that the organization is following all relevant laws, regulations, and internal policies related to HR processes.
• Manage a significant amount of employee data, including payroll information, benefits information, and employee records.
• Continuously evaluate HR processes to identify opportunities for improvement.

Requirements

• Thorough understanding of HR best practices, employment laws, and regulations.
• Strong leadership skills and the ability to manage and develop a team of HR professionals.
• Well-developed communication skills that excel in de-escalating difficult or emotional situations with fairness, professionalism, and sensitivity. This skill set requires understanding employees' perspectives while confidently adhering to policies, rules, regulations, and precedents.
• Excellent communication and interpersonal skills, with the ability to build effective relationships with all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to analyze HR metrics and provide insights and recommendations.
• Detail-oriented with strong organizational and time-management skills.
• Proficient in HRIS systems, Oracle, and or Workday preferred, and Microsoft Office Suite.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 10 years of experience in HR operations, with at least 2 years in a lead/supervisory role.
• Demonstrated experience in developing and implementing HR policies and procedures.

Travel

Up to 25 % as needed.

Working Conditions

• General work environment – sitting for long periods, standing, walking, typing, carrying, pushing, bending.
• Work is conducted primarily indoors, with varying environmental conditions, including fluorescent lighting and air conditioning.
• Noise level is usually low to medium; it can be loud on the job site.
• We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
• Occasional lifting of up to 30 lbs.

Benefits

• ESOP – Employee Stock Ownership
• 401K
• Annual bonus program based on performance, profitability, and achievement
• 17 PTO days per year plus 10 paid holidays
• Medical, Dental, Vision Insurance
• Term Life, AD&D Insurance, and Voluntary Life Insurance
• Disability Income Protection Insurance
• Pre-tax Flexible Spending Plans (Health and Dependent Care)
• Charitable Giving Match with our Rosendin Foundation