HR Operations and Benefits Specialist

About the role

The HR Specialist is responsible for delivering exceptional HR services and benefits administration support to employees, managers, and HR stakeholders across the United States and Canada. This role serves as a key member of the HR Operations team, ensuring the accurate execution of employee lifecycle transactions, benefits programs, HR systems administration, and employee support services.

Responsibilities

• Provide timely, accurate, and customer-focused HR and benefits support to employees, managers, and HR stakeholders across the United States and Canada.
• Administer benefits activities, including enrollments, life events, open enrollment, employee communications, vendor coordination, and issue resolution.
• Process employee lifecycle transactions, including onboarding, job and personal data changes, promotions, transfers, leaves of absence, and offboarding.
• Maintain accurate and confidential employee records in the HRIS and complete audits, validations, and reconciliations to support data integrity and compliance.
• Prepare routine HR and benefits reports and assist with data analysis, issue identification, and follow-up.
• Maintain standard operating procedures, knowledge articles, employee resources, and self-service content.
• Identify process improvements and support system testing, HR projects, and other operational initiatives.

Requirements

• Bachelor’s degree in Human Resources, Business, Finance, or similar field.
• 5+ years of hands-on HR administrative experience supporting employee records, benefits, and employee lifecycle transactions.
• Experience maintaining employee data in an HRIS and processing high-volume transactions accurately and on time; Dayforce experience preferred.
• Strong attention to detail, organization, customer service, and discretion when handling confidential information.
• Proficiency with Microsoft Office, particularly Outlook and Excel.

Qualifications

• Basic qualifications include a Bachelor’s degree in Human Resources, Business, Finance, or similar field.
• Preferred qualifications include experience maintaining employee data in an HRIS and processing high-volume transactions accurately and on time; Dayforce experience.

Skills

• Customer service skills.
• Operational excellence.
• Analytical capabilities.
• Attention to detail.
• Organization.
• Discretion when handling confidential information.
• Microsoft Office proficiency, particularly Outlook and Excel.

Benefits

• Medical, dental, and vision coverage.
• Life and disability insurance.
• Retailer plan.
• Paid time off (vacation, sick, company holidays).
• 401(k) with employer match.
• EAP assistance.

Pay

$85,000 - $115,000 per year.

Schedule

Full-time.