HR Manager - US

Key Responsibilities

• Manage and maintain accurate employee records across Wedgewood Health, Porterhouse Inc and, potentially Indigo Inc using our HRIS BambooHR, covering new hires, terminations, and changes in employment status.
• End to end coordination of our Annual Review process through BambooHR.
• Process core HR documentation including offer letters, employment agreements, and onboarding forms, ensuring compliance with applicable federal and state requirements.
• Own the onboarding and offboarding process end-to-end, ensuring a consistent, professional experience and full procedural compliance.
• Serve as the primary day-to-day HR contact for employees and managers across both entities — approachable, responsive, and solution-oriented.
• Maintain and update the HRIS, BambooHR, with accurate, current employee data across US entities.
• Generate regular and ad-hoc HR reports for Agency Heads, including headcount, turnover, and engagement metrics.
• Support tracking of key HR metrics and surface trends or issues proactively to the Head of People.
• Coordinate payroll processes across Wedgewood Health and Porterhouse Inc using our payroll platform (Paychex), liaising regularly with the Finance department and any third-party payroll providers.
• Prepare and maintain payroll data sheets for each entity, ensuring accuracy of hours, deductions, benefits contributions, and tax withholdings.
• Verify entries and resolve discrepancies proactively, escalating where necessary.
• Liaise with the CEO, and CFO to gather approvals and supporting documentation as required.
• Ensure all payroll activity complies with federal and applicable state wage and hour laws.
• Administer employee benefits programs for both entities, including health insurance (medical, dental, vision), 401(k), and any ancillary benefits.
• Serve as the primary point of contact for employee benefits questions and open enrolment.
• Coordinate with benefits brokers and carriers to ensure accurate enrolment, changes, and terminations.
• Manage COBRA notifications and administration in compliance with federal requirements.
• Support end-to-end recruitment across both entities — drafting postings, coordinating interviews, and managing candidate communications.
• Maintain candidate pipelines and recruitment records, ensuring a compliant, consistent process.
• Ensure hiring processes comply with applicable EEOC requirements and relevant state-specific equal employment laws.
• Ensure HR policies and practices across both entities comply with applicable federal and state employment law, including the FLSA, FMLA, ADA, Title VII, and relevant state statutes.
• Maintain and update employee handbooks and HR policies, ensuring alignment with current legal requirements and Group standards.
• Support internal compliance reviews and flag any risk areas to the Head of People.
• Stay current on changes in US employment law and advise proactively on required updates.
• Provide operational support for HR projects including employee engagement, learning and development, and DEI initiatives.
• Collaborate with Group HR colleagues to share best practices and drive consistency across the wider Group where appropriate.
• Act as the first and primary point of contact for all HR queries across both entities — employees and managers alike.
• Resolve day-to-day HR issues with confidence; escalate complex matters to the Head of People.
• Monitor and manage employer review platforms (e.g. Glassdoor, Indeed) for the North American entities.

  Qualifications

  • A bachelor’s degree in Human Resources, Business Administration, or a related field is preferred. An equivalent combination of education and directly relevant experience will be considered.
  • PHR or SHRM-CP certification is a plus but not required.
  • Minimum of 3-5 years’ experience in an HR administrative or generalist role, ideally within a US-based multi-entity or professional services environment.
  • Familiarity with US federal and state employment law fundamentals.

  Skills

  • Strong organisational ability and comfort managing multiple priorities across two distinct business entities simultaneously.
  • Excellent written and verbal communication skills — confident engaging with employees, managers, and senior leaders.
  • Proficiency in Microsoft Office Suite and HRIS platforms; BambooHR experience preferred.
  • High attention to detail and accuracy, particularly in payroll and benefits administration.
  • Ability to handle sensitive and confidential information with discretion and professionalism.

  Attributes

  • Outgoing, confident, and capable of building trust quickly across two organisations without day-to-day in-person management.
  • Proactive and self-directing — comfortable taking initiative and working with limited supervision across time zones.
  • Strong critical thinking and problem-solving skills.
  • Collaborative team player who can also operate effectively as a standalone resource.