HR Manager

Job Description

About the role

We're looking for an innovative, proactive HR Manager who thrives in a fast-paced, Multifamily Property Management company.

Responsibilities

• Support managers and the leadership team by providing guidance on employee relations, performance management, talent development, leadership coaching, compliance, and organizational effectiveness.
• Manage the day-to-day HR operations, including employee relations, benefits administration, workers' compensation, performance reviews, and policy interpretation.
• Conduct and oversee workplace investigations and provide practical, business-focused solutions that minimize organizational risk.
• Serve as the Tier 2 escalation for complex employee relations matters.
• Lead, coach, and develop a team of 2–3 HR professionals, providing guidance, support, and accountability.
• Coach leaders through employee relations, performance management, organizational change, talent development, and succession planning.
• Lead and implement HR initiatives that produce measurable improvements in leadership effectiveness, operational efficiency, or other key business outcomes.
• Analyze workforce trends and HR metrics to identify opportunities and recommend proactive solutions.
• Identify opportunities to simplify, improve, and modernize HR processes, challenging the status quo and implementing solutions that create meaningful business value.
• Ensure compliance with federal, state, and local employment laws and company policies, and stay current on changing employment laws and HR best practices.
• Leverage HR technology, including AI tools, to improve efficiency, reporting, decision-making, and service delivery.

Requirements

• Has managed a small team of HR professionals.
• Works in a Multifamily Property Management, Hospitality or Retail industry.
• Is comfortable navigating ambiguity and making sound decisions in a fast-paced environment.
• Is a self-starter who takes ownership, works independently, and thrives with minimal supervision.
• Has strong critical thinking, problem-solving, and decision-making skills.
• Has strong business acumen with excellent coaching, communication, and relationship-building skills.
• Is proficient in Microsoft Office, including Excel. Advanced level skills.
• Is an experienced user of Workday HCM.

Qualifications

• Bachelor's degree in Human Resources, Business, or related field preferred.
• 5+ years of progressive HR experience, preferably supporting multi-site operations.
• Hospitality, retail, property management, or similar industry experience preferred.
• SHRM or HRCI certification is a plus.

Pay

Hybrid role (3 - 4 days in the office) based in Dallas, TX or Orlando, FL. Local candidates only; relocation is not available.

Schedule

Hybrid role (3 - 4 days in the office) based in Dallas, TX or Orlando, FL. Local candidates only; relocation is not available.

Benefits

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.