HR Manager

About the Company

KARM Stores is a well-established nonprofit organization dedicated to serving the community through retail and outreach initiatives. With a mission rooted in compassion, integrity, and service, KARM Stores operates a network of thrift stores that fund programs aimed at transforming lives and strengthening families. The organization values a Christ-centered, people-focused culture that emphasizes servant leadership, community engagement, and organizational excellence. KARM Stores is committed to creating a positive impact in the lives of its team members, customers, and the broader community by fostering an environment of respect, collaboration, and spiritual growth.

About the Role

The HR Manager at KARM Stores is a pivotal leadership role within the Team Services department, responsible for overseeing all aspects of human resources operations. Reporting directly to the Director of Team Services, the HR Manager will support the organization’s mission by managing daily HR functions, ensuring compliance, and fostering a positive, inclusive workplace culture. This role involves partnering with organizational leaders to develop and implement HR strategies that enhance employee engagement, streamline HR processes, and promote organizational effectiveness. The HR Manager will serve as a trusted advisor to staff and leadership, modeling Christ-centered servant leadership while upholding the organization’s core values of integrity, accountability, and professionalism. The position offers an opportunity to make a meaningful difference by supporting the development of a healthy, productive work environment that aligns with KARM Stores’ mission and values. The successful candidate will be instrumental in building strong relationships across all levels of the organization, providing guidance on employee relations, and ensuring compliance with applicable laws and policies. This role requires a proactive, compassionate approach to HR management, with a focus on continuous improvement and organizational growth.

Qualifications

• 35+ years of progressively responsible Human Resources experience
• Working knowledge of employment law, employee relations, payroll, benefits administration, HRIS systems, and HR best practices
• Strong organizational and project management skills
• Excellent interpersonal, coaching, and conflict-resolution abilities
• Strong attention to detail and analytical skills to interpret HR data
• Ability to exercise sound judgment while maintaining confidentiality and professionalism
• Proven ability to build collaborative relationships across all organizational levels
• Valid driver’s license with an acceptable driving record

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field
• Supervisory or leadership experience in a similar environment
• HR certification such as SHRM-CP or PHR

Responsibilities

• Oversee the daily operations of the HR department, ensuring efficient and effective HR service delivery
• Manage onboarding processes, employee records, HR systems, and personnel documentation
• Ensure HR processes comply with legal requirements and organizational policies
• Monitor HR workflows and identify opportunities for process improvements
• Partner with leaders on recruitment, onboarding, employee development, and workforce planning
• Provide guidance and support on employee relations issues, including investigations, coaching, and conflict resolution
• Maintain accurate, confidential employee records and HR documentation
• Support organizational compliance with employment laws and safety regulations
• Assist in developing and implementing HR initiatives aligned with organizational goals
• Analyze HR metrics to identify trends and recommend operational improvements
• Support leadership development and ongoing training initiatives
• Promote a culture of servant leadership, integrity, and accountability throughout HR practices

Benefits

• Competitive salary range of $48,000 - $54,000 annually
• Full-time, exempt employment status
• Schedule Monday through Friday with occasional evening hours based on business needs
• Opportunity to serve in a mission-driven organization with a Christ-centered culture
• Professional development opportunities
• Collaborative and supportive work environment
• Potential for growth within a community-focused organization