HR Manager

About the role

The HR Manager serves as a dual-function leader, driving organizational culture while maintaining operational rigor across multi-site clinical operations. This role is responsible for optimizing employee engagement and retention by successfully managing high-level interpersonal mandates such as conflict resolution, professional development, and workplace wellness. The HR Manager plays a critical role in establishing an employer brand that attracts and retains premier talent within the behavioral health sector.

Responsibilities

• Serve as an HR business partner to clinical and operational leaders, providing guidance on organizational structure and talent strategy.
• Manage employee relations matters, including conflict resolution, performance management, disciplinary actions, and workplace investigations.
• Serve as a grounded and empathetic mediator, helping resolve workplace concerns while maintaining a professional and high-performing work environment.
• Support business leaders on panel interviews to help identify candidates whose skills, experiences, and perspectives will strengthen the organization’s culture and performance.
• Partner with the CHRO to implement employee benefit programs and lead benefit communications, including annual Open Enrollment.
• Serve as a backup for biweekly payroll processing.
• Prepare and maintain HR KPIs, metrics, and dashboards in partnership with the IT department; develop monthly and quarterly reports, as needed, on turnover, retention, headcount, employee engagement, and other workforce trends to support organizational decision‑making.
• Assist with the regular review and revision of company policies and the Employee Handbook to reflect regulatory requirements and organizational needs.
• Maintain compliance with applicable federal, state, and local employment laws, as well as healthcare‑specific workforce requirements across multiple states.
• Develop and lead workplace wellness and culture‑building initiatives designed to reduce burnout and improve employee retention in a high‑stress work environment.
• Facilitate HR training programs that strengthen employee and leader capabilities, as well as engaging onboarding sessions for new hires.
• Analyze turnover data and recommend proactive strategies to improve retention.
• Champion an inclusive workplace culture by identifying and addressing barriers to equity and fostering an environment where employees’ perspectives are respected and heard.

Qualifications

• Experience: 8+ years of progressive HR experience, preferably in healthcare or behavioral health.
• Multi‑State Knowledge: Demonstrated experience navigating employment laws across multiple jurisdictions.
• Education: Bachelor’s degree in HR, Business, Human Resources or related field.

Skills

• Technical Skills: Proficiency in HRIS platforms and advanced Excel for data reporting.
• Soft Skills: Exceptional emotional intelligence, ability to handle complex employee issues through the lens of our core values, ability to pivot between administrative tasks and strategic leadership.

Schedule

Role Type: Full‑Time, Exempt
Location: Hybrid (OH or PA) with 20% travel; must live near and work on‑site 2‑3 days per week from Central Ohio, Greater Pittsburgh area, or Central Pennsylvania; available to travel to other company locations as needed.