HR Manager

White Coat Management Group is a healthcare management organization dedicated to supporting physicians and healthcare providers through streamlined administrative operations, recruitment excellence, and strategic practice support. We partner with medical practices and healthcare organizations to deliver operational efficiency and sustainable growth. As we continue to expand our client's partnerships and operational footprint, we are investing in building a scalable, integrated infrastructure that aligns people, processes, and technology.

Responsibilities

• Manage the day-to-day work of the Human Resources department and supervise, coach, and develop the Human Resources Generalist.
• Assign work, establish deadlines, review work quality, monitor service levels, and ensure timely completion of recurring Human Resources responsibilities.
• Serve as the primary Human Resources contact for employees and managers and escalate high-risk matters to Executive Leadership, employment counsel, or the Human Resources consultant as appropriate.
• Maintain clear ownership, written procedures, calendars, and controls so work is completed accurately and consistently across entities and states.
• Partner with Finance, Operations, Payroll, Recruiting, Provider Onboarding, Credentialing, and Systems teams to support the employee and provider lifecycle.
• Coordinate internal participation in the consultant's discovery, compliance assessment, gap analysis, and strategic roadmap work.
• Gather organizational charts, policies, procedures, handbooks, sample records, system documentation, and other information needed for the engagement.
• Track findings, approved recommendations, implementation milestones, responsible owners, dependencies, and completion evidence.
• Translate approved recommendations into practical policies, SOPs, forms, workflows, calendars, training materials, and internal controls.
• Maintain and continuously improve the infrastructure established through the consulting engagement after implementation.
• Manage employee concerns, workplace conflicts, attendance issues, policy violations, performance counseling, corrective action, and employee separations.
• Conduct or coordinate prompt, objective, and well-documented workplace investigations, escalating matters that present elevated legal or organizational risk.
• Guide managers on coaching, documentation, performance improvement plans, accommodations, leave issues, and consistent application of company policy.
• Review disciplinary and separation documentation for completeness, consistency, and risk before action is taken.