HR Generalist, Talent Acquisition

About the Role

The Human Resources Generalist is a key member of the HR team with primary responsibility for Talent Acquisition and Compensation. This role partners with hiring managers to attract and recruit diverse talent, supports competitive and equitable compensation practices, administers job classification and salary structures, maintains job descriptions, and contributes to special HR projects and initiatives.

Responsibilities

• Talent Acquisition:
  • Partner closely with the HR team and hiring managers to identify workforce needs, explore recruitment strategies, build talent pipelines, and deliver an exceptional candidate and hiring manager experience.
  • Manage the full-cycle recruiting process across a broad range of disciplines and functional areas, handling a portfolio of 40-50 active job requisitions simultaneously.
  • Proactively source, identify, and engage qualified candidates through professional networks, job boards, social media, industry associations, employee referrals, and direct outreach.
  • Build and maintain diverse talent pipelines for current and future hiring needs, with a focus on hard-to-fill clinical, nursing, and provider positions.
  • Conduct inclusive and equitable job searches to attract, assess, and hire high-performing, diverse talent.
  • Monitor recruiting metrics and labor market trends to improve sourcing effectiveness and hiring outcomes.
  • Ensure clear, responsive communication with candidates at every step of the hiring process.
  • Represent Fenway Health at career fairs, networking events, and community outreach activities to strengthen employer branding.
• Hiring Manager Training & Partnership:
  • Serve as a trusted advisor to hiring managers throughout the recruitment process.
  • Design, facilitate, and improve training programs on recruitment best practices, interviewing techniques, employment law, unconscious bias, and selection processes.
  • Develop recruiting guides, interview resources, toolkits, and process documentation to support compliant hiring practices.
  • Provide coaching and consultation to hiring managers to improve hiring quality, consistency, and efficiency.
• Recruitment Operations, Vendor Management & Compliance:
  • Manage the day-to-day administration, configuration, and optimization of the Applicant Tracking System (ATS).
  • Serve as the primary relationship manager for ATS providers and other recruiting-related vendors.
  • Evaluate system performance and vendor effectiveness, recommend enhancements, and ensure recruiting technologies meet business needs.
  • Maintain ATS data integrity, generate recruitment reporting, troubleshoot user issues, and ensure consistent system utilization.
  • Develop talent acquisition dashboards and reports, including KPIs, time-to-fill, source effectiveness, turnover, and diversity hiring metrics.
  • Partner with HR leadership to leverage recruitment data for strategic workforce planning.
  • Prepare and support the organization’s Affirmative Action Plan (AAP) and related compliance reporting.
  • Ensure recruiting practices comply with federal, state, and local employment laws.
  • Manage relationships with staffing agencies and recruiting firms, including contracts and performance expectations.
• Position Classification & Compensation Administration:
  • Support administration of Fenway’s compensation and position classification system to ensure competitive, equitable pay practices.
  • Complete salary surveys, benchmark positions against market data, and build a resource library of compensation surveys.
  • Maintain and update job descriptions to reflect organizational structure and responsibilities.
  • Assess jobs to determine classification (exempt/nonexempt), appropriate salary range, and career level.
  • Maintain job classifications and salary scales in HRIS (Paylocity).
  • Gather, analyze, and interpret compensation data and market trends using spreadsheet and data analysis techniques.
  • Prepare summary reports of job and compensation analysis to support decisions, salary negotiations, and collective bargaining.
  • Advise managers on employment regulations, compensation policies, HR procedures, and collective bargaining agreements.
• HR Projects, Reporting & Administrative Support:
  • Participate in special projects and strategic initiatives supporting HR and organizational objectives.
  • Partner with the HR team and Benefits Broker to enhance and communicate Fenway’s Total Rewards strategy.
  • Build trusting relationships with staff and leaders at all levels; serve as a credible resource on areas of accountability.
  • Assist in reviewing, updating, revising, and interpreting HR policies and procedures.
  • Develop and maintain reports and dashboards on topics pertaining to areas of responsibility.
  • Respond to department phone calls, emails, and tickets, providing excellent customer service to internal and external stakeholders.
  • Support continuous improvement efforts across HR processes, systems, and employee experience initiatives.
  • Meet agency participatory expectations, adhere to policies and procedures, and maintain confidentiality.
  • Attend required meetings, in-services, and professional trainings; maintain professional competence and records of continuing education.
  • Serve on agency committees and in professional organizations when requested.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree in Human Resources or related field, or an equivalent combination of education and experience.
• Minimum 4-5 years of Human Resources experience, including at least 3 years in full-cycle recruitment.
• Experience proactively sourcing candidates and building talent pipelines using LinkedIn Recruiter, professional networks, job boards, referrals, and other strategies.
• Experience partnering directly with hiring managers to develop recruitment strategies and drive hiring decisions.
• Experience administering compensation programs, conducting job analysis, and participating in salary benchmarking and market pricing.
• Experience administering an Applicant Tracking System (ATS), including reporting, workflow management, user support, and system configuration.
• Excellent written and verbal communication skills.
• Strong time management and organizational skills; ability to handle multiple tasks and prioritize duties.
• Strong attention to detail and interpersonal skills; ability to work effectively with leadership, stakeholders, and peers.
• Ability to attend career fairs and recruiting events, including occasional evening and/or weekend events.
• Working knowledge of Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Demonstrated ability to work respectfully and effectively with individuals from diverse backgrounds, perspectives, and life experiences.

Preferred Qualifications

• Experience working within a Human Resources Information System (HRIS); experience with Paylocity a plus.
• Experience in healthcare, community health centers, non-profit organizations, or other mission-driven environments.
• Experience recruiting clinical talent, including physicians, advanced practice providers, nurses, behavioral health professionals, and allied health positions.
• Knowledge of HR laws and regulations, such as EEO/AA, MEPA, FLSA, and employment laws.
• Working knowledge of full-cycle recruitment processes and employer branding techniques.
• Experience implementing, configuring, or optimizing ATS platforms and recruitment technologies.
• Experience recruiting for leadership roles, including executive leadership searches.

Physical Requirements

• Ability to effectively communicate in person, over the phone, and through communication media (email, social media).
• Ability to sit at a computer station and keyboard for extended periods.
• Ability to lift and move objects up to 15-20 pounds occasionally.

Physical work environment is typical for an office in terms of lighting, temperature, sound, and structure.

Benefits

• Competitive salaries.
• Comprehensive medical and dental insurance plans.
• Retirement plan with employer match.
• 12 paid holidays.
• Paid vacation and more.

LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.