HR Generalist, Retail, Northeast + NYC

About the Role

As a Human Resources Generalist, Retail, you'll serve as a trusted HR partner supporting retail teams across multiple regions. The work you do will impact the employee experience and business outcomes, as you provide guidance on HR operations, compliance, and employee relations while ensuring consistency and excellence in service delivery. You'll be part of a collaborative Human Resources team that is passionate about supporting employees, leaders, and the overall success of Sephora's retail organization. This is a remote, market-based position requiring the candidate to reside in the Northeast/NYC Metro region.

Responsibilities

• Deliver HR Operational Support: Serve as a primary point of contact for HR inquiries, manage unemployment claims, support leave of absence and accommodation processes (including FMLA and ADA), and handle escalated background screening cases.
• Manage HR Data & Insights: Generate, maintain, and analyze HR reports and dashboards related to leave administration, employee classification, and key workforce metrics to support informed decision-making.
• Support Talent & Compliance Initiatives: Partner on cyclical HR programs, support training efforts, ensure accurate employee classification, and uphold compliance with employment laws, company policies, and HR best practices.
• Contribute to Projects & Continuous Improvement: Lead and support internal HR projects and initiatives that enhance processes, improve the employee experience, and align with organizational goals.
• Promote a Positive Employee Experience: Act as a trusted resource to employees and leaders, helping navigate complex situations with professionalism, integrity, and a focus on inclusion and fairness.

Requirements

• 3+ years of experience in Human Resources or a related field (retail leadership experience considered)
• Experience supporting FMLA, ADA, and leave administration, with knowledge of employment law and regulatory compliance
• Excellent written and verbal communication skills with the ability to manage multiple priorities and meet deadlines
• Ability to navigate ambiguity, adapt quickly to changing priorities, and make sound decisions in a fast-paced environment
• Demonstrated ability to build relationships, collaborate effectively, and provide high-quality customer service
• Ability to handle sensitive information with professionalism, discretion, and strong ethical judgment
• Proficiency in HR systems and Microsoft Office Suite
• Bachelor's degree in Human Resources or related field preferred

Pay

The annual base salary range for this position is $95,000.00 – $113,000.00. The actual base salary offered depends on factors including qualifications, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, other legitimate non-discriminatory business factors specific to the position, and the geographic location. Individuals employed in this position may also be eligible to earn bonuses.

Benefits

• Health: Choose a healthcare plan to fit you and your family's needs with medical, dental, and vision coverage. Sephora fully covers employees' disability and life insurance.
• Wealth: A competitive 401k with 4% match, FSA and HSA programs, and a Student Debt Retirement plan where your student loan payments qualify to earn the 401k match from Sephora.
• Balance: PTO, flexibility, protected leave, and other programs to help you find the right blend of work/life balance.
• Growth: Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks: 30% discount on all merchandise/services, opportunities for free product or "gratis," and flash sale discounts on LVMH brand products.
• Support: Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse, plus volunteer and donation matching.

Caring Community

You'll collaborate with teammates who are equally passionate about innovating and driving the industry forward — together, united in beauty. Your career transformation starts here, with opportunities that will challenge, stretch, and develop your skills. As you make an impact on beauty, you'll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.