Retail Associate, SEAS - Nike House of Innovation NYC (0-40 hours/week)

About the role

You lead with service. You understand and obsess the consumer's needs, then guide them to the gear that elevates their performance. You fuel the day's momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose. You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported. You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Responsibilities

• Build brand trust and loyalty by serving consumers in a fast-paced, high traffic environment across store zones and consumer needs.
• Guide consumers to the gear that elevates their performance, ensuring they find products that inspire them.
• Keep the store sharp by maintaining cleanliness and organization, ensuring all merchandise is displayed correctly.
• Hit your goals and move with purpose, contributing to the overall success of the store.
• Show up for the consumer and your teammates, fostering a positive and supportive environment.
• Bring the energy of sport, sharing your knowledge and creating a welcoming atmosphere for all customers.
• Meet our elevated standards, communicating honestly and modeling reliability in every interaction.

Requirements

• Lead with service and consumer needs.
• Understand and guide consumers to the right products.
• Ensure the store is clean and organized.
• Hit personal and team goals.
• Show up energetically and supportively.
• Meet and exceed our standards of excellence.

Qualifications

• Flexible with scheduling and available to work retail hours, including days, evenings, weekends, and holidays.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods.
• At least 18 years old (U.S.).

Skills

• Customer service skills.
• Product knowledge.
• Teamwork and collaboration.
• Positive attitude and energy.
• Attention to detail.

Benefits

• Discounts up to 50% off for you and eligible family members, from Nike, Converse, and Jordan.
• Tuition assistance of up to $5,250 per calendar year (eligibility varies).
• Paid time off and holiday pay (eligibility varies).
• Medical, dental, and vision insurance (eligibility varies).
• Parental and family leaves; short and long-term disability (eligibility varies).
• Healthcare flexible spending accounts and dependent care flexible spending accounts (eligibility varies).
• 401(k) plan (eligibility varies).
• Financial coaching and education benefits (eligibility varies).
• Commuter benefits.
• Mental and emotional health benefits.
• Child development support and caregiving benefits (eligibility varies).
• Employee assistance program.

Pay

The starting hourly rate for this position is $19.00.

Schedule

• Flexible scheduling based on department and store/company needs.