HR Generalist - Employee Relations & Compliance

Responsibilities

• Conduct and document confidential workplace investigations in response to complaints, conflicts, or policy violations.
• Advise supervisors and managers on performance management, disciplinary actions, and coaching strategies to ensure consistency and fairness.
• Review and recommend updates to policies and procedures to reflect best practices and current laws.
• Partner with leadership to proactively identify and address employee relations trends or concerns.
• Assist in mediation and conflict resolution efforts to promote a healthy and productive work environment.
• Manage the ER case tracker for completion and status updates; lead the weekly ER meetings.
• Collaborate with leadership on monthly employee engagement surveys, conduct stay interviews, and report trends as needed.
• Manage all leave cases including PFL, Administrative Leave, and Extended Leave processes.
• Collaborate with Risk/Safety on complex Workers Compensation cases and complete WC Form 22.
• Coordinate the accommodation process, consulting with leadership on potential accommodation requests and track cases for effective handling and consistency.
• Ensure compliance with all federal, state, and local employment laws (FLSA, FMLA, ADA, EEO, etc.).
• Support internal audits, recordkeeping, and HR documentation retention per compliance standards.
• Maintain HR compliance checklists, risk assessments, and required postings.
• Manage the policy update process including system requests for new and annual policy reviews, obtaining approval, and updating the last policy review date.
• Participate in policy development, review, and dissemination of HR and organizational policies.
• Conduct training for managers and employees on guidance for policies, performance documentation, and workplace practices.
• Collaborate with the HR Training/Development Generalist to align ER and compliance content within leadership and onboarding programs.
• Maintain accurate ER case tracker and prepare summary reports and metrics on trends and outcomes.
• Recommend preventive strategies based on industry best standards.
• Actively participate with Agency committees, work teams, and work groups as needed, including improvement project lead or team member responsibilities.
• Complete additional job tasks as assigned.

Requirements

• Bachelor's degree in Human Resources or a related field and three (3) years of progressive HR experience, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
• Experience conducting workplace investigations and advising leaders on corrective actions.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit for prolonged periods, maintain hand and finger dexterity, view a computer screen for extended periods, listen to and comprehend instructions, and sustain concentration for tasks requiring attention to detail.
• Occasionally required to reach, stoop, kneel, stand, walk, crouch, or crawl.
• May be required to lift or carry light objects, up to 25 pounds.