HR Generalist

About the role

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. We have a presence in twenty-three locations across twelve countries, and our People First culture has enabled the company to expand its workforce to approximately 60,000 employees globally.

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.

Responsibilities

• Develop human resources solutions by collecting and analyzing information and recommending courses of action.
• Improve manager and employee performance and experience by identifying problems and evaluating potential solutions.
• Oversee and complete special projects to include setting timelines, coordinating with appropriate parties, conducting research, developing and organizing information, and fulfilling transactions.
• Prepare reports by collecting, analyzing, and summarizing data and trends.
• Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation, including anticipating, enforcing, and advising management on needed actions.
• Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.
• Review and file new hire paperwork in collaboration with our payroll and legal vendor.
• Administer our Employee Satisfaction Survey and address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.
• Update/revise employment policies and procedures as required by law or necessary for the business.
• Maintain a positive culture by managing the day-to-day office tasks as needed.
• Assist in the payroll process and offboarding/onboarding.
• Issue any administrative-related documents in regards to Covid19, Government-related certificates, office or business-related documents in alignment with the Colombian Law.
• Review and approval of HR applications.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Finance, or equivalent work experience.
• 2+ years of direct experience; hourly population and/or call center experience highly preferred.
• Strong ability to multitask, extremely detail-oriented, great communication skills, and a TaskUs attitude.
• Background in the BPO industry will be considered as a plus.
• Experience with HRIS systems, Reporting, HR practices/Procedures, Benefits, and Compensation will be considered also a plus.
• Great level of English.
• Knowledge of state and federal employment law.

Qualifications

A Bachelor's degree in Human Resources or equivalent work experience is required.

Benefits

We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

Pay

Salary Range: $60,000.00 - $90,000.00 per year. The base salary range represents the low and high end of the anticipated salary range for this position across our US locations.

Schedule

Office Based - New Braunfels, TX. Occasional travel may be required for meetings, conferences, or client engagements, as per business needs.