HR Generalist - Americas
About the role
British Airways is one of the world's leading global premium airlines serving almost 40 million customers a year, travelling to over 180 destinations in more than 70 different countries worldwide. Currently, British Airways has an exciting opportunity open for a HR GENERALIST. This position will be based at NEW YORK, Manhattan (Hybrid based position). The base salary range for this position is $90,000 - $110,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. As an HR Generalist, you’ll be a trusted first‑line People expert—providing accurate HR guidance, managing data and systems, and ensuring colleagues receive timely, high‑quality support. You’ll work across a broad range of HR activities, from process optimisation and compliance reporting to benefits administration and HR systems management. Some international travel to the United Kingdom will be expected as part of the role and your development.
Responsibilities
- Providing consistent, high‑quality HR support on policies, processes and systems
- Advising and guiding managers and colleagues, ensuring queries are resolved at first contact whenever possible
- Managing HR systems and digital records, including ADP, to keep colleague lifecycle data accurate and compliant
- Preparing compliance reports and supporting legislative, regulatory and CBA‑related obligations
- Monitoring vendor interfaces and escalating issues where needed
- Supporting daily queries related to Payroll, Benefits and Retirees
- Acting as a key contact for benefits administration, including Workers’ Compensation, 401k, Pension, Leaves and Life Insurance
- Maintaining union‑related records including seniority lists, job bids and pay calendars
- Assisting with immigration and international assignment processes
- Contributing to continuous improvement and process‑enhancement initiatives
Requirements
- Employment authorisation to work in the United States
- Experience supporting Union environment in multi‑states (New York and California experience desirable)
Qualifications
- Solid understanding of HR policies, procedures, and compliance requirements
- Experience working with HRIS platforms, ideally ADP
- Knowledge of employment law, data protection and confidentiality requirements
- Experience managing benefits programmes
- Strong reporting, data analysis and HR administration skills