HR Generalist - Americas

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to extract content. Given posting: - Reference 12061 Closing date 30/9/2026 Brand British Airways Career area Head Office Business area HR & People Contract type Permanent Full Time Location New York - Description: British Airways is one of the world's leading global premium airlines serving almost 40 million customers a year, travelling to over 180 destinations in more than 70 different countries worldwide. Currently, British Airways has an exciting opportunity open for a HR GENERALIST. This position will be based at NEW YORK, Manhattan (Hybrid based position). - Base salary range: $90,000 - $110,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. - As an HR Generalist, you’ll be a trusted first‑line People expert—providing accurate HR guidance, managing data and systems, and ensuring colleagues receive timely, high‑quality support. You’ll work across a broad range of HR activities, from process optimisation and compliance reporting to benefits administration and HR systems management. - Experience supporting Union environment in multi-states desirable (New York and California experience) - You Will Play a Key Role In Providing consistent, high‑quality HR support on policies, processes and systems Advising and guiding managers and colleagues, ensuring queries are resolved at first contact whenever possible Managing HR systems and digital records, including ADP, to keep colleague lifecycle data accurate and compliant Preparing compliance reports and supporting legislative, regulatory and CBA‑related obligations Monitoring vendor interfaces and escalating issues where needed Supporting daily queries related to Payroll, Benefits and Retirees Acting as a key contact for benefits administration, including Workers’ Compensation, 401k, Pension, Leaves and Life Insurance Maintaining union‑related records including seniority lists, job bids and pay calendars Assisting with immigration and international assignment processes Contributing to continuous improvement and process‑enhancement initiatives - What You’ll Bring: We’re looking for a credible HR professional who brings strong judgement, meticulous attention to detail and the confidence to handle sensitive situations with integrity. You’ll be naturally curious, proactive and solutions‑focused, with the ability to collaborate effectively and stay highly organised in a fast‑moving environment. Your pragmatic, context‑aware decision‑making will help you navigate challenges with ease, while your excellent written and verbal communication skills ensure you deliver an outstanding service to colleagues and stakeholders at every touchpoint. - Experience & Expertise: Solid understanding of HR policies, procedures, and compliance requirements Experience supporting Union environment in multi-states (New York and California experience) Experience working with HRIS platforms, ideally ADP Knowledge of employment law, data protection and confidentiality requirements Experience managing benefits programmes Strong reporting, data analysis and HR administration skills - Why British Airways?: At BA, you’ll be part of a People team where your work truly matters. You’ll collaborate with HR Business Partners, Centres of Expertise, International HR and cross‑functional teams to deliver impactful HR support across North America. You’ll be encouraged to grow, develop, and contribute to initiatives that shape the colleague experience. Some international travel to the United Kingdom will be expected as part of the role and your development - You must have employment authorisation to work in the United States - We are an Affirmative Action/Equal Opportunity Employer... (boilerplate to remove) - Any queries please contact recruitment@jobs.ba.com (application instruction, remove) We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Thus we need to keep substantive info: description, responsibilities, requirements, qualifications, skills, benefits, pay, schedule. We need to decide which sections have content. - About the role: Could be the introductory paragraph describing the role and company. We have description: "British Airways is one of the world's leading global premium airlines..." plus "Currently, British Airways has an exciting opportunity open for a HR GENERALIST. This position will be based at NEW YORK, Manhattan (Hybrid based position)." That's about the role. So we can put that in

About the role

with

...

. - Responsibilities: The bullet list under "You Will Play a Key Role In ..." includes many duties. So we can put those as

• ...

. - Requirements: Possibly the "Experience supporting Union environment in multi-states desirable (New York and California experience)"? That's more like requirement. Also "Experience & Expertise" list includes requirements. So we can combine. - Qualifications: Could be "Solid understanding of HR policies, procedures, and compliance requirements", "Experience working with HRIS platforms, ideally ADP", "Knowledge of employment law, data protection and confidentiality requirements", "Experience managing benefits programmes", "Strong reporting, data analysis and HR administration skills". Those are qualifications. - Skills: Could be "strong judgement, meticulous attention to detail, confidence to handle sensitive situations with integrity, naturally curious, proactive and solutions‑focused, ability to collaborate effectively, stay highly organised, pragmatic, context‑aware decision‑making, excellent written and verbal communication skills". Those are skills. - Benefits: Not explicitly listed besides maybe "Some international travel to the United Kingdom will be expected as part of the role and your development". That's not a benefit but maybe a perk. Also "Why British Airways?" includes collaborative environment, growth, etc. Could be considered benefits. However we need real specific content: "Some international travel to the United Kingdom will be expected as part of the role and your development" is a specific statement. Also "You’ll be part of a People team where your work truly matters. You’ll collaborate with HR Business Partners, Centres of Expertise, International HR and cross‑functional teams to deliver impactful HR support across North America. You’ll be encouraged to grow, develop, and contribute to initiatives that shape the colleague experience." That's more about culture/benefits. So we could include a Benefits section with those points. - Pay: We have salary range $90,000 - $110,000 per year. So we can include Pay section. - Schedule: Not explicitly mentioned besides "Permanent Full Time" and "Hybrid based position". That's schedule info: full-time, hybrid. So we can include Schedule section with that. We must not create sections with filler like "commensurate with experience". We have actual salary range, so Pay is okay. We must not repeat job title as heading. Already not. We must not put Job ID/requisition numbers as headings; we can fold minor metadata into a short

or drop it. The reference and closing date etc can be dropped or placed in a short paragraph maybe under About the role? But we should drop boilerplate like reference and closing date? The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we could include a short

with Reference 12061, Closing date 30/9/2026, Location New York, etc. But maybe better to drop as not essential. However we need to preserve ALL substantive information; reference and closing date are substantive? They are metadata but not core job description. The instruction says we can fold minor metadata into a short

or drop it. So we could include a short paragraph at top with that info. But we must not create a heading for it. So we can just include a

with that info before sections. But we also need to avoid duplication. Let's craft. Structure:

Reference: 12061 • Closing date: 30/9/2026 • Location: New York, Manhattan (Hybrid) • Contract: Permanent Full‑Time

Then sections. Now we need to ensure we don't include EEO boilerplate etc. Let's draft content. About the role paragraph: combine company description and role intro. "British Airways is one of the world's leading global premium airlines serving almost 40 million customers a year, travelling to over 180 destinations in more than 70 different countries worldwide. Currently, British Airways has an exciting opportunity open for a HR Generalist. This position will be based in New York, Manhattan (Hybrid based position)." Responsibilities: list items from "You Will Play a Key Role In ..." plus maybe the earlier sentence "As an HR Generalist, you’ll be a trusted first‑line People expert—providing accurate HR guidance, managing data and systems, and ensuring colleagues receive timely, high‑quality support. You’ll work across a broad range of HR activities, from process optimisation and compliance reporting to benefits administration and HR systems management." That could also be responsibilities. We'll include that as part of responsibilities list. Let's list responsibilities: - Providing accurate HR guidance, managing data and systems, and ensuring colleagues receive timely, high‑quality support. - Working across a broad range of HR activities, from process optimisation and compliance reporting to benefits administration and HR systems management. - Providing consistent, high‑quality HR support on policies, processes and systems. - Advising and guiding managers and colleagues, ensuring queries are resolved at first contact whenever possible. - Managing HR systems and digital records, including ADP, to keep colleague lifecycle data accurate and compliant. - Preparing compliance reports and supporting legislative, regulatory and CBA‑related obligations. - Monitoring vendor interfaces and escalating issues where needed. - Supporting daily queries related to Payroll, Benefits and Retirees. - Acting as a key contact for benefits administration, including Workers’ Compensation, 401k, Pension, Leaves and Life Insurance. - Maintaining union‑related records including seniority lists, job bids and pay calendars. - Assisting with immigration and international assignment processes. - Contributing to continuous improvement and process‑enhancement initiatives. That's good. Requirements: maybe "Experience supporting Union environment in multi-states desirable (New York and California experience)" plus maybe "Experience supporting Union environment in multi-states (New York and California experience)" from Experience & Expertise. We'll combine. Requirements list: - Experience supporting Union environment in multi‑states (New York and California experience). Qualifications: list from Experience & Expertise: - Solid understanding of HR policies, procedures, and compliance requirements. - Experience working with HRIS platforms, ideally ADP. - Knowledge of employment law, data protection and confidentiality requirements. - Experience managing benefits programmes. - Strong reporting, data analysis and HR administration skills. Skills: list from What You’ll Bring: - Strong judgement and meticulous attention to detail. - Confidence to handle sensitive situations with integrity. - Naturally curious, proactive and solutions‑focused. - Ability to collaborate effectively and stay highly organised in a fast‑moving environment. - Pragmatic, context‑aware decision‑making. - Excellent written and verbal communication skills. Benefits: from Why British Airways? and international travel. - Part of a People team where your work truly matters. - Collaboration with HR Business Partners, Centres of Expertise, International HR and cross‑functional teams to deliver impactful HR support across North America. - Encouraged to grow, develop, and contribute to initiatives that shape the colleague experience. - Some international travel to the United Kingdom expected as part of the role and your development. Pay: salary range. - Base salary range: $90,000 – $110,000 per year, depending on experience, skills, qualifications, and location. Schedule: contract type and hybrid. - Permanent Full‑Time position with hybrid (Manhattan) work arrangement. We should ensure we don't include any boilerplate like "We are an Affirmative Action/Equal Opportunity Employer..." etc. Now output HTML fragment: start with the metadata paragraph, then sections. We must not include or . Just the fragment. Let