HR Engagement & Development Partner

About the role

The HR Engagement & Development Partner role at USAA is designed to empower the HR function by creating the infrastructure that keeps it aligned, informed, and continuously developing across every team and career stage. This role ensures HR operates through one coordinated calendar, one connected community, and one shared understanding of priorities.

Responsibilities

• Guides development and coordination of Function or Line of Business strategy.
• Works with Function or Line of Business executive management to establish strategic framework to enable short and long-term business goals and objectives.
• Identifies and implements specific processes to manage the business strategic and operational planning process.
• Maintains and aligns business process and frameworks to USAA enterprise strategy process and framework.
• Builds and maintains Function or Line of Business specific strategic and operational roadmaps to ensure deliverables are met (current and future).
• Sustains integration of change management plans and strategies for large, complex business specific initiatives that align with change management practices.
• Performs primary and secondary research and makes recommendations based on emerging trends, competitive threats, business process improvement, and opportunities.
• Guides team members as they perform research and analysis.
• Serves as the steward of HR engagement, onboarding, development, communication, and knowledge-sharing, helping create a more connected, capable, and high-performing HR function.
• Supports Function or Line of Business executive leadership with the design and coordination of the annual strategic planning and operational planning processes.
• Assembles key participants and guides and facilitates cross-functional teams in the strategy development and implementation of business solutions.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor's degree; OR 4 years of relevant education and/or experience.
• 5 to 8 years of experience in HR, learning and development, organizational effectiveness, employee engagement, program management, or related fields.
• Demonstrated experience leading cross-functional programs, communities, communications, or capability-building initiatives within a large and complex organization.
• Experience designing or managing onboarding, early-career, rotational, mentoring, or professional development programs.
• Experience building relationships and influencing across multiple stakeholder groups without direct authority.

Qualifications

• Strong organizational and planning skills, comfortable managing many moving pieces while maintaining a high-quality experience.
• A clear, consistent voice in writing and communication that creates alignment without unnecessary complexity.
• Ability to translate strategy into practical programs, experiences, and resources that drive engagement and capability growth.
• Strong facilitation skills with the ability to bring together diverse stakeholders, create alignment, and foster meaningful participation.
• Natural ability to build community, strengthen relationships, and connect people across teams and functions.
• Genuine investment in growing people, not just running programs.

Skills

• Strategic thinking and execution.
• Change management and project management.
• Collaborative problem-solving and relationship-building.
• Effective communication and stakeholder management.
• Research and analysis skills.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) plan.
• Pension plan.
• Life insurance.
• Parental benefits.
• Adoption assistance.
• Paid time off program with paid holidays plus 16 paid volunteer hours.
• Variety of wellness programs.
• Career path planning and continuing education.

Pay

The salary range for this position is: $93,770 - $179,240. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Schedule

This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, or Tampa, FL. Relocation assistance is available.