HR Director

About the role

Knighted is a leader in gaming and entertainment, built on 30 years of experience and a people-first mindset. As the #1 player services provider, we’re growing fast and raising the bar in every market we enter.

Responsibilities

• Lead all HR functions, including employee relations, talent acquisition, training, HRIS, benefits, workers' compensation and compliance.
• Oversee two direct reports and provide them with development & growth opportunities
• Maintain compliance with federal, state, and local labor laws, including gaming and hospitality regulations.
• Work with the HRIS team to optimize functionality with the system and ensure data integrity.
• Manage workers’ compensation claims and return-to-work programs.
• Oversee and implement onboarding, training, and talent development programs to enhance retention and engagement.
• Drive employee engagement initiatives, fostering a culture of inclusion, recognition, and professional growth.
• Guide performance management, coaching, and conflict resolution, equipping managers with effective tools for employee development.
• Partner with leadership to align HR and talent management strategies with organizational goals.
• Oversee recruitment and succession planning, ensuring strategic workforce planning and leadership development.
• Proactively mitigate legal risks by implementing policies, training, and investigation processes for workplace issues.
• Maintain up-to-date knowledge of employment laws and regulations, ensuring company compliance.
• Design and manage compensation structures and benefits packages to attract and retain top talent.
• Optimize HR technology to improve self-service functionality, data security, and HR service delivery.
• Assist with developing community partnerships and providing opportunities for employees to give back to the community.
• Travel to sites to support the business as required
• Perform additional duties as needed to support business objectives.

Experience & Skills

• 7+ years of HR generalist experience partnering directly with senior leadership to develop, align, and implement HR and organizational development strategies.
• 3+ years of people management experience in HR.
• Experience supporting business with a largely non-exempt or hourly employee population
• Strong Knowledge of current Texas and/or California employment laws and legislation and best practices.
• Extensive experience leading, mentoring, and fostering the professional growth of teams.
• Experience implementing strategies and systems for talent management, compensation and benefits, and HR technology.
• Expertise in analysis, critical decision making, project management, and process improvement.
• Strong interpersonal, verbal and written communications skills, including proficiency in developing and delivering presentations.
• Ability to identify, influence, and collaborate with key stakeholders to achieve desired organizational outcomes.
• Ability to maintain confidentiality, diplomacy, and commitment to the needs of the business
• Proficiency in Microsoft Office Suite and HR system applications.

Qualities & Preferences

• Prior experience in Hospitality, Entertainment, or Gaming with complex organizational structures.
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. Advanced HR certifications are a plus.
• HRCI and/or SHRM Certification highly preferred.
• Ability to listen and probe to understand underlying needs and/or root cause of an issue.
• Ability to provide thoughtful, progressive and strategic guidance.
• Prior experience in a pre-opening or start-up environment strongly preferred.
• Experience with UKG.
• An empathetic style with the ability to build trusted relationships and influence behavior and buy-in at all levels of an organization.
• Demonstrated ability to anticipate and solve practical problems.

Benefits

• Flexible medical benefits, with options for upgraded coverage
• Dental and vision coverage
• Flexible paid time off
• Commuter benefits
• 401(k) retirement plan
• Perks program with discounts on local gyms, restaurants, concerts, and more.

Pay

Negotiable based on experience and qualifications.

Schedule

Full-time position with flexible work arrangements.

Skills

• Microsoft Office Suite
• HR system applications