HR Business Partner | Phoenix AZ

About the role

The HR Business Partner (HRBP) supports field operations by equipping leaders and employees with programs that strengthen performance, engagement, retention, and organizational health. This role serves as a strategic partner to facility leadership, aligning enterprise HR programs with local operational needs and ensuring consistent adoption of updates across Employee Relations, Performance Management, Talent & Succession Planning, Change Management, Labor Planning, and Organizational Development.

Responsibilities

• Serve as strategic advisor: Partner with facility operations leaders to understand site needs, influence decisions, and align enterprise HR programs with local goals.
• Lead change and core HR cycles: Coach leaders on change management and drive performance management, succession planning, talent selection, and related HR processes.
• Own onboarding for key leaders: Build and manage onboarding plans for General Managers; partner with Talent Acquisition and IT to ensure day-one readiness.
• Strengthen performance and Employee Relations: Guide managers on coaching, counseling, and discipline; lead investigations with clear plans, findings, and risk assessment, escalating to Legal as appropriate.
• Develop talent and careers: Educate and support Individual Development Plans (IDPs) and enable leadership capability building at the site level.
• Boost engagement and retention: Design and deliver programs that improve culture, belonging, and retention in partnership with local leaders.
• Turn data into action: Synthesize people and business metrics to deliver insights and recommendations that optimize the employee experience and outcomes.
• Enable policy clarity and compliance: Interpret policies for managers and employees; recommend implementation decisions and ensure consistent application.
• Stay close to the field: Conduct strategic site visits to assess culture, gather feedback, and implement facility-level initiatives; align labor planning with GMs and recommend adjustments supported by operational and financial data.
• Lead cross-functional HR initiatives: Partner with Total Rewards, Recruiting, Employee Resource Center, and Talent Management to deliver cohesive, enterprise programs.

Requirements

• 5+ years of progressive HR experience in multi-site environments
• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Professional certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) strongly preferred
• Demonstrated experience supporting 850–1,000 employees across multiple states
• Prominent track record in employee relations, performance management, and org development
• Experience with HRIS, Excel, and data visualization tools (e.g., Power BI, Tableau) to support workforce planning, engagement, and retention
• Ability and willingness to travel up to 30% (inter- and out-of-state)

Qualifications

• Strong business acumen and sound judgment
• Clear, practical communication tailored to the audience
• Data-driven and action-oriented approach
• Model accountability and integrity

Skills

• Strategic thinking
• Change management
• Performance management
• Talent development
• Employee relations
• Organizational development
• Data analysis
• Policy interpretation and compliance

Benefits

Employees are eligible for a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave*
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

Pay

The base pay range for this position is $110,000 - $157,000. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors. This position may also be eligible for bonus, commission, or other incentive compensation in accordance with the terms of the applicable plan, up to a 15% Bonus Target.

Schedule

This role is hybrid, 3x's week in office, located at 7400 W. Buckeye Rd, Phoenix, AZ.

Posting Timeline

This job posting is anticipated to remain open for at least 15 days from the date of posting.

Disclosures

Washington state employees are eligible for up to 56 hours of paid sick leave annually. The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations. Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay.

Employment Logistics

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age.