HR Business Partner

About the role

The HR Business Partner (HRBP) for Managed Services aligns HR strategy with business objectives, supporting employees, leadership, and the broader organization. This role serves as a strategic partner in talent management, employee relations, and organizational effectiveness, while providing hands-on support to both individual contributors and managers.

Responsibilities

• Develops strong relationships with employees to anticipate, understand, and support HR needs.
• Conducts regular meetings with business unit leaders and teams.
• Serves as the primary HR point of contact throughout the employee lifecycle, from onboarding through separation.
• Promotes talent acquisition to support fast-paced backfills - headcount, capacity, and resource allocation.
• Provides HR guidance in support of client escalations, staffing challenges, and service delivery needs.
• Guides managers in performance management, including coaching, counseling, career development, and disciplinary actions.
• Advises and guides management through employee terminations, ensuring proper documentation, risk assessment, and compliance with company policies and legal requirements.
• Partners with managers and employees to strengthen working relationships, improve morale, and increase productivity and retention.
• Partners with legal department as needed.
• Analyzes HR trends and metrics to develop solutions, programs, and policies.
• Provides guidance and interpretation of HR policies.
• Performs other related duties as assigned.

Requirements

• Minimum of 5 years of experience in resolving complex employee relations issues.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws.
• Bachelor's degree preferred.
• Proven ability to influence and gain buy-in across all management levels.

Qualifications

• U.S. Citizenship Required.

Benefits

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here.

Pay

Competitive salary

Schedule

N/A

Skills

• Experience working for an IT or Managed Services business.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.