HR Business Partner

About the role

The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, focusing on talent management, employee engagement, and internal customer service. This role involves leveraging data-driven insights and understanding HR metrics to drive business impact.

Responsibilities

• Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent while minimizing risk.
• Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level.
• Execute and monitor employee engagement strategies and recognition programs.
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters.
• Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions.
• Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments.

Qualifications

• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management.
• Bachelor's degree.
• 2+ years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).

Preferred Qualifications

• Master's Degree or MBA.
• Experience supporting operational environments (manufacturing, distribution, or similar).
• Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience.
• Demonstrated ability to build effective partnerships with business leaders.
• Experience handling employee relations matters and conducting workplace investigations.
• Strong coaching and influencing skills with ability to guide leaders through complex situations.
• Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction.

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, retirement plans, paid time off, and parental leave.