HR Benefits and Employee Relations Specialist

Arbor Acres HR Department is a close-knit team focused on supporting growth, cross-training, and employee development. Our stable, growing non-profit organization has been in business since the 1980s and offers a collaborative environment with a strong emphasis on leadership training and employee growth through our PALETTE program.

About the Role

This position may evolve based on your experience and interests. Responsibilities could include:

• Managing benefits programs, wellness initiatives, and open enrollment.
• Overseeing ACA (Affordable Care Act) processes.
• Administering the Workers’ Compensation program.
• Serving on the employee events committee.
• Providing onsite employee relations support.
• Creating complex reports.

Responsibilities

• Resolve employee issues with a focus on fairness and compassion, even during difficult transitions.
• Maintain and improve HR processes requiring detail, follow-up, and ownership.
• Support a high-volume HR environment (hundreds of hires and 60+ FMLA cases annually).
• Uphold and represent the organization’s values, fostering a culture of warmth, caring, and community.

Requirements

• 3–4+ years of HR experience, with a strong background in resolving employee issues.
• Passion for diversity and a commitment to representing organizational values at all times.
• Proficiency in Excel, including formulas and pivot tables, with a quick ability to learn new tools.
• Experience in an organization with a high level of HR transactions.
• Prior ownership of HR processes requiring detail and follow-up.

Qualifications

• Strong verbal and written communication skills in English.
• Detail-oriented with excellent organizational abilities.
• Advanced skills in Microsoft Word, Excel, PowerPoint, and HR programs.
• Strong knowledge of employment law and experience in key HR responsibility areas.
• Ability to work independently, propose solutions, and collaborate effectively with others.
• Commitment to treating all employees with kindness, respect, and fairness.
• Alignment with Arbor Acres’ corporate culture, emphasizing warmth, caring, community, and excellence.

Skills

• Employee relations and conflict resolution.
• HR process ownership and continuous improvement.
• Data analysis and reporting (Excel, pivot tables, etc.).
• Benefits administration, ACA compliance, and Workers’ Compensation management.
• Event planning and coordination (employee events committee).

Benefits

• 200% match for 403(b) retirement plan.
• Leadership training and professional development through the PALETTE program.

Education & Experience

• Strong preference for a graduate of a four-year college or university.
• SHRM or HRCI certification (Senior Professional or Professional) preferred.
• Minimum of 2 years owning a piece of HR Operations and 3–4+ years of HR generalist experience (or equivalent combination of education, experience, and training).