HR Advisor, Service Center - Temporary

Serve as a primary point of contact

Serve as a primary point of contact for employees and candidates by responding to HR-related inquiries via phone, ServiceNow, email, and self-service tools with a high level of customer service. Independently resolve the majority of HR inquiries and transactions, escalating complex, sensitive, or unresolved matters to the HR Service Center Supervisor in accordance with established procedures.

Manage candidate pre-onboarding activities

• Manage candidate pre-onboarding activities end-to-end, including background checks, drug testing, employee health clearances, new hire documentation, E-Verify, and orientation coordination, ensuring completion within service level agreements.

Support the recruitment function

• Create requisition templates and other duties as assigned.

Process HR data transactions and employment change forms

• Process HR data transactions and employment change forms (ECFs) accurately and timely, ensuring compliance with internal policies and regulatory requirements.

Provide guidance and interpretation

• Provide accurate guidance and interpretation of HR policies, procedures, benefits, and talent acquisition processes to employees and candidates.

Maintain documentation

• Maintain complete and accurate documentation within the HR case management system, including logging, tracking, follow-up, and resolution of all inquiries and transactions.

Requirements:

• Two (2) years related work experience OR a combination of education and work experience.
• Strong customer service and interpersonal skills, with the ability to manage high-volume inquiries professionally and efficiently.
• Techically proficient with Microsoft Office Suite, with an emphasis on Excel.
• Working knowledge of HR systems preferred, including Lawson, Cornerstone, and ServiceNow.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.

FT Temp Salary Range:

• 22.94 - 36.70 USD

We offer:

• A robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure, healthy lives now and into the future.
• Benefits include medical, dental, and vision insurance; savings accounts, voluntary benefits, wellness programs and discounts, paid life insurance, generous 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards.

You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program.