HQF - Quality Assurance Inspector

To meet the needs of the Church, we seek to build teams that represent the diverse perspectives, broad life experiences and backgrounds of our global Church membership.

About the role

Our mission is simple: We care for and maintain headquarters facilities and support resiliency and events to create a place where the Spirit may reside and the work of salvation and exaltation can be accomplished. Quality Assurance Inspectors help provide an objective evaluation of the cleanliness standard being met in all the buildings that HQF Custodial Services is responsible for. This will help management provide consistent and regular feedback to supervisors, employees, and customers.

Why work here

You’ll work in a wholesome environment with temple-worthy coworkers and shifts started with prayer. There are opportunities to expand your professional network within Church employment and you’ll have access to a variety of resources crafted for your professional development.

Responsibilities

• Coordinate and conduct planned and scheduled building audits/inspections of all existing and new HQF spaces to ensure consistency of cleaning standards and that service levels are being met throughout the Custodial Services department.
• Analyze and synthesize data generated from Quality Assurance initiatives and provide detailed reports on the outcome of the custodial model.
• Administer survey(s) to custodial customers and may maintain additional databases to support the overall mission of the Custodial Services department.
• In conjunction with the Custodial Services management team, coordinate training for supervisors to support inspections within the Custodial Services department.
• Assist with identifying and implementing systems and methods for maintaining a departmental focus on the importance of performance excellence.
• Work with a team of QA Inspectors.
• Communicate findings and inspections with Custodial Services management and supervisors.
• Collaborate with the Staffing Services team to identify potential training needs.
• Operate a Church-owned vehicle.
• Perform inspections with the use of electronic devices or tablets.
• Other duties to support Custodial Services operations as assigned.

Requirements

• 2 years of quality assurance experience or experience in performance evaluation, preferably in a custodial environment.
• 2-year post-high school education preferred.
• Physical ability to be on your feet for 6-8 hours/day.
• Driver’s license required.
• Knowledge and aptitude to use electronic devices to record inspections and process reports.
• Preferred understanding of HQF custodial practices, processes, and cleaning standards.
• Proficient in written and oral communication.
• Ability to communicate with entry-level staff up to senior management.
• Ability to work in teams without direct supervision.
• Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.

Benefits

• Access to Fitness Facilities (Church Office Building).
• Employee Assistance Programs.
• Wholesome Environment.
• Career Development Courses.
• Promotional Opportunities.
• Professional Networking.
• Various Employee Discounts.

Pay

$24+/hour depending on education and experience.

Schedule

• Monday-Friday, 40 hours/week.
• Core hours are 7:00 AM - 3:30 PM.
• Location: Church Headquarters and surrounding area/buildings and other HQF facilities.
• Full-time benefitted position.