Houston 67 (2920/Gosling) Seafood - Perishable Rep - Part time
About the Role
As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while delivering superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, maintaining all department and food safety/sanitation standards.
Responsibilities
- Customer Service:
- Provides superior customer service
- Takes orders from customers by telephone or in person
- Answers customer questions regarding products and assists them with selections
- Food Service:
- Prepares, packages, and merchandises fresh product
- Slices, packages, labels, and rotates products
- Scans in items on Telxon for production
- Assists in technical areas as needed
- Sales:
- Merchandises product effectively
- Uses suggestive selling techniques to meet customer needs and build department sales
- Makes regular announcements related to freshly-produced items to increase sales
- Food Safety / Sanitation:
- Cleans and sanitizes display cases; properly operates/maintains equipment
- Complies with H-E-B food safety and sanitation standards
- Complies with departmental SOPs and store operating procedures
- Aguas Department-Specific:
- Peels, cuts, and chops fresh fruits and vegetables
- Prepares fresh specialty drinks and food products specific to the Aguas department
- Floral Department-Specific:
- Designs floral arrangements; provides a variety of fresh, quality products
- Designs and executes merchandising programs
- Tracks seasonal record when appropriate
- Market Department-Specific:
- Cuts, trims, and prepares meat for service at meat counter and self-service counter
- Ensures proper product rotation and storage
- Maintains coolers and freezers
- Weighs, prices, and packages selections
- Operates power meat prep and process equipment
- Produce Department-Specific:
- Stocks and rotates product to ensure freshness
- Assists floral department when needed
- Communicates product knowledge to customers by explaining and providing samples
- Cuts, wraps, and prices produce to be placed on sales floor
- Maintains signing program
- Seafood Department-Specific:
- Knowledgeable about various fish and shellfish
- Weighs, prices, and packages selections
- Maintains coolers and freezers
Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Requirements
- Age Requirement: 18+
- Education: High School Diploma or GED (or equivalent)
- Licenses/Certifications: Completion of Company Orientation and Safety Training
- Skills/Abilities:
- Customer service and communication skills
- Computer systems knowledge (Telxon, ACR, label machine)
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing skills
- Planning and organizing skills
Physical Demands & Working Conditions
Function in a fast-paced, retail environment while working with customers and staying attentive to their needs.
- Market Department:
- Constantly: Reach at waist
- Frequently: Stand, walk, pivot, push/pull arms, grasp, cervical flexion, exposed to wet/cold conditions
- Occasionally: Reach overhead, reach at shoulder/knee/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, exposed to hot conditions/ambient temperatures/loud noise
- Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs
- Seafood Department:
- Constantly: Reach at waist
- Frequently: Stand, walk, pivot, push/pull with arms, grasp, exposed to wet/cold conditions
- Occasionally: Reach overhead, reach at shoulder/knees/floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion, exposed to hot conditions/ambient temperatures/loud noise
- Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs
Note: Measurements are defined as: Constantly (5.5+ hours per 8-hour day), Frequently (2.5 - 5.5 hours per 8-hour day), Occasionally (0 - 2.5 hours per 8-hour day). Partners must never lift beyond their own safe lifting limit. If an item is too heavy, break it down or ask for assistance.