Houston 65 (FM1463/Fulshear Bend) Connect Demo - Selling Demo Rep - Part time

About the Role

As a Selling Demo Representative, you'll sell products through various selling and hospitality events to educate and inform Customers of product features, driving customer engagement and sales.

Responsibilities

• Follow the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty.
• Create an atmosphere of celebration by participating in total store events.
• Engage Customers with enthusiasm, sharing product knowledge, samples, and savings/value information; find opportunities to surprise and delight Customers.
• Provide excellent customer service; answer product-related questions and help Customers locate merchandise.
• Review educational materials (story, video, etc.) and experience products prior to each scheduled event.
• Ensure all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement.
• Prepare, stage, execute, and close events, including product, equipment, supplies, safety/sanitation needs, marketing materials, sample payment, and closing event in scheduling system.
• Prepare products for use in demonstrations/samplings.
• Review daily sales reports and understand success metrics.
• Ensure compliance with federal, state, and H-E-B food safety regulations/standards and department SOPs daily.
• Attend required food safety and related trainings.
• Maintain a professional, clean, healthy, and safe work environment.
• Clean up workstation area and assist other sales Partners as needed.

Requirements

• 18 years or older.
• Experience in sales or customer service.
• Experience in product demonstration (preferred).
• Strong communication and interpersonal skills.
• Strong customer service skills.
• Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns.
• Ability to read and interpret documents.
• Ability to manage multiple priorities and shift focus between projects.
• Willingness to work flexible hours.
• A passion for customer service and hospitality.

Physical Demands & Working Conditions

• Constantly stand, reach at waist, and grasp.
• Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, and perform fine motor movements.
• Occasionally exposed to cold & hot temperatures, loud noise, and wet conditions.
• Demonstrate the ability to lift 35 lbs and manage more than 25 lbs.

Partners must never lift beyond their own safe lifting limit. If an item is too heavy, break it down into lighter components or ask for assistance.