Houston 58 (Alabama/Dunlavy) Connect Demo - Selling Demo Rep - Part Time
H-E-B · Houston, TX · 1 mo ago
On-siteBusiness DevelopmentPart-time
Job Summary
As a Selling Demo Representative, you'll sell products through various selling and hospitality events to educate and inform customers of product features to drive customer engagement and sales.
Key Responsibilities & Essential Functions
- Follow the customer service and hospitality model to connect with customers, building a sense of community and driving loyalty.
- Create an atmosphere of celebration by participating in total store events.
- Engage customers with enthusiasm, sharing product knowledge, samples, and savings/value information; find opportunities to surprise and delight customers.
- Provide excellent customer service; answer product‑related questions; help customers locate merchandise.
- Review educational materials (story, video, etc.) and experience products prior to each scheduled event.
- Ensure all selling material—including signage, recipe cards, coupons, etc.—is printed and displayed to support customer engagement.
- Prepare, stage, execute, and close events, including product, equipment, supplies, safety/sanitation needs, marketing materials, sample payment, and closing the event in the scheduling system.
- Prepare products for use in demonstrations and samplings.
- Review daily sales reports and understand success metrics.
- Food Safety & Sanitation: ensure compliance with federal, state, and H‑EB food safety regulations/standards and department SOPs daily.
- Attend required food safety and related trainings.
- Maintain a professional, clean, healthy, and safe work environment.
- Clean up workstation area; assist other sales partners as needed.
Qualifications & Key Requirements
- Age Requirement: 18+
- Work Experience: experience in sales or customer service; experience in product demonstration (preferred).
- Knowledge/Skills/Abilities:
- Knowledge of sales or product demonstration (preferred).
- Strong communication and interpersonal skills.
- Strong customer service skills.
- Ability to communicate all product ingredients and recipe components to inform customers with allergy or dietary concerns.
- Ability to read and interpret documents.
- Ability to manage multiple priorities and shift focus between projects.
- Ability and willingness to work flexible hours.
- A passion for customer service and hospitality.
- Education: not specified.
- Licenses/Certifications: not specified.
Physical Demands & Working Conditions
- Constantly stand, reach at waist, and grasp.
- Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, and perform fine motor movements.
- Occasionally be exposed to cold & hot temperatures, loud noise, and wet conditions.
- Demonstrate the ability to lift 35 lb and manage more than 25 lb.
- Time spent on activities:
- Constantly: 5.5+ hours per 8‑hour day.
- Frequently: 2.5 – 5.5 hours per 8‑hour day.
- Occasionally: 0 – 2.5 hours per 8‑hour day.
- Partners must never lift beyond their own safe lifting limit; if an item is too heavy, break it down into lighter components or ask for assistance from another partner or a manager.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.