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Jobs · OTHR · Texas

Houston 46 (Bellaire) Bakery - Food Service Rep - Part time

H-E-B · Houston, TX · 6 days ago
On-siteOTHRPart-time

About the role

As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.

Responsibilities

Customer Service

  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products; assists them with selections

Food Service / Production

  • Prepares, packages, and merchandises fresh product effectively
  • Slices, packages, labels, rotates, and culls products for poor quality
  • Assists in technical areas as needed (e.g., basic set-up and clean-up processes)

Sales

  • Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales

Food Safety

  • Cleans and sanitizes display cases
  • Operates / maintains equipment properly
  • Complies with H-E-B food safety and sanitation standards
  • Complies with department / Store operating procedures

Bakery (Additional Department-Specific Responsibilities)

  • Records production and shrink to aid in production planning
  • Assists in technical areas as needed (e.g., baking, frying, and decorating)
  • Culls bakery products for poor quality, expiration dates

Deli (Additional Department-Specific Responsibilities)

  • Takes care of service counter Customers
  • Uses ordering system applications
  • Uses Fresh Production Planner
  • Performs inventory management processes (MSI, PAW) as required
  • If applicable, ensures catering orders are prepared and ready in time for Customer pickup
  • Performs all sanitation and maintenance tasks for Deli slicers

Prepared Foods (Additional Department-Specific Responsibilities)

  • Serves / packages products at customer's request
  • Educates customers on preparation / reheating instructions of prepared foods
  • Prepackages condiments (sauces, dressings) for prepared food items
  • Cuts, slices, dices, chops, food in preparation for chef

Requirements

Age Requirement: 18+

Education: HS Diploma or GED or equivalent - Required

Licenses/Certifications:

  • Completion of Company Orientation - Required
  • Food safety and sanitation training - upon hire - Required

Knowledge/Skills/Abilities:

  • Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required
  • Strong customer service skills - Required
  • Communication and interpersonal skills - Required
  • Reading and writing skills - Required
  • Planning and organizing skills - Required
  • Ability to work in a fast-paced environment - Required

Physical Demands

Function in a fast-paced, retail environment, in detailed and precise tasks. Work with Customers, staying attentive to their needs.

Bakery:

  • Constantly reach at waist, grasp
  • Frequently stand, walk, reach at shoulder, bend
  • Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction
  • Occasionally be exposed to wet, cold, hot conditions, loud noise
  • Demonstrate the ability to lift 50 lbs, and manage in excess of

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