Housing Support Specialist (Community, Rehabilitation, and Wellness Program)

Duties and Responsibilities

• Perform and complete all intakes, GHV/HCV applications, and provide participants and their assigned case managers with required documentation to proceed in procuring housing
• Schedule interviews, obtain income verifications, compute rents and utility allowances, property notify participants and their case managers of any changes to program and perform all tasks related to the timely conduct of initial, annual, and interim recertifications in accordance with pre-established deadlines
• Explain policies and regulations to owners participating in or interested in the GHV and HCV Programs
• Ensure that vouchers are issued timely and managed after issuance
• Affiliate with voucher holders and their case managers with finding acceptable units
• Schedule, interview, and transition eligible GHV participants to HCV after initial year of GHV is completed or when requested by DBHDD and DCA
• Explains the rights and responsibilities of the GHV/HCV Programs, HUD, Owner and Participant, including Equal Opportunity requirements to Property Managers, Owners, and Managing Agents
• Collect, compile, and submit data required for program evaluation and grant reporting under contract
• Maintain accurate and detailed participant records
• Tracks all move-ins and transitions and provides monthly reports to the Residential Recovery & Support Services (RRSS) Program Manager for analysis
• Maintains awareness of regulatory changes and attends workshops, trainings, and seminars as deemed necessary for job description
• Ability to be CPR and SAMA certified

Qualifications

Ability to work independently and as part of a team

Strong interpersonal skills and ability to communicate effectively with clients, staff, and community partners

Proficiency in Microsoft Office Suite

Knowledge of housing programs and eligibility criteria

Experience working with individuals with mental health and/or substance use disorders

Ability to manage multiple tasks and meet deadlines

Valid driver’s license and reliable transportation

CPR and SAMA certification

Skills

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Knowledge of housing programs and eligibility criteria
• Experience working with individuals with mental health and/or substance use disorders

Pay

Commensurate with experience

Schedule

Varies